Training Admin Executive

Job Summary:

The incumbent is responsible to manage all admin matters and ensure adherence to compliance for TMDC and responsible to update and organize all training related matters pertaining to Zurich Malaysia.

Key Responsibilities:

1. To coordinate all pre-training related matters i.e. training announcement, communicating & answering queries from sales team & agents, compiling registration nationwide, booking of training room in branches, catering arrangement, hotel (if required), speakers’ administration, preparing attendance, preparing training material, courier to branch on-time, compiling cost comparison & approval request.
2. Post training Administration i.e. follow-up on attendance listing, data entry on completion of training, updating CPD's accordingly, process payments, update & share reports to Sales Team, Management & other stakeholders.
3. Monitoring e-Learning completion & updating agents’ system accordingly for CPD (Life & Takaful), Product Competency Restriction (PCR) & commission suspension uplift.
4. General admin matters: managing training stock, validating trainer's TARF & IT equipment handling, stationaries.
5. Liaise with 3rd party for outsourcing efforts i.e. printers, hotel, caterers.
6. Liaise with internal and external customers i.e. departments in Zurich, LIAM, Aii, BNM, NAMLIFA, FPAM and MFPC.
7. Ensure filing and documentation is up to date.
8. Manage any ad-hoc and on-going projects in TMDC i.e. UAT Testing. 

• A bachelor’s degree from a recognized University specializing in Business Administration / Management, Insurance, Education & related disciplines. 
• Have at least 2 years of working experience in life insurance and/or retail financial services business in the areas of Training, Sales & Marketing
• Good command of spoken and written English & Bahasa Malaysia
• Enthusiastic, self-motivated and passionate.
• Detail in work, has a sense of urgency & able to work independently

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.
Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture.
We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

You are the heart & soul of Zurich! 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work® Certification™. Our company culture is our top priority! #GPTWcertified
Let’s continue to grow together!

Location(s): MY - Kuala Lumpur
Schedule: Full Time
Recruiter name: Jesreena Kaur