Claims Adjuster

Working Hours: This role is available on a part-time, job-share or full-time basis

Location: London (Hybrid working)

Closing Date: 19th June 2025

The opportunity: 

Do you have Claims experience? Are you looking for the next step in your career? We are recruiting for a Claims Adjuster to provide a quality focused claims service and be responsible for ensuring the effective and prompt settlement of Energy and Construction and International property claims notified to the Energy Marine and Construction team.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?  

• Ensure effective and prompt settlement of claims in the Energy and Construction and International property claims business area
• Investigate and negotiate claims within defined authority limits
• Setting of accurate case reserves
• Contribute to high level technical output from Team
• Contribute to a positive and supportive Team culture
• Management of external counsel and experts both locally and internationally
• Promptly handle and resolve all claims enquiries from customers, brokers and third parties

Who are we looking for?

• Proactive and innovative approach to claim solutions from working within technical claims environment
• Relevant business/industry qualification
• Some knowledge of products and services offered by the Energy Marine and Construction line of business including International Property
• Astute and commercially aware with an awareness of the market, business and risks
• Understanding of legislation and legal liability
• Understanding of London Market Insurance environment
• Interpretation of policy covers
• Numerate and analytical thinker with excellent negotiation skills
• Computer-literate with working knowledge of Outlook and MS office
• A team player with the ability to deliver excellent customer service
  
  

What will you get in return? 

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. 

Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK 

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly enthusiastic about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We have an environment that places real importance on our people’s well-being from a physical, mental, social, and financial perspective. We work with our well-being partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re enthusiastic about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.  #LI-Hybrid