Head of Pricing

Working hours: This role is available on a part-time, job-share or full-time basis.

Location: You can be based out of our London, Birmingham, or Whitely office. Regular travel to our London office will be required. 

Salary: Competitive salary + car allowance + bonus

The opportunity:

This is a pivotal leadership opportunity for ensuring that pricing remains a technical differentiator and a clear driver of underwriting performance, profitable growth and business plan delivery across one of the UK’s largest insurance businesses.

Reporting to the UK CUO and operating as a key member of the Underwriting Leadership Team, you will lead a pricing function of around 50 colleagues and set the technical standards, methodologies, tools and operating rhythm needed to turn pricing expertise into robust insight, independent challenge and measurable business value.

The role is central to ensuring that technical pricing capability is leveraged as a strategic differentiator.  You will work closely with underwriting, distribution, finance and wider business leaders to provide an objective view of pricing adequacy, rate strength, technical model enhancements and performance drivers, translating complex analysis into clear recommendations that support trading, remediation and growth decisions.

Success will require a leader who combines deep pricing or financial expertise and analytical credibility with commercial judgement, senior stakeholder influence and the confidence to provide constructive challenge in complex or time-sensitive trading contexts. 

You will also lead the continued development of the pricing function as a technical centre of excellence, building capability, accountability, prioritisation and succession while ensuring the team’s work is focused on the areas of greatest business value.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

• Lead the Pricing function as a technical centre of excellence and a core enabler of underwriting performance, profitable growth and business plan delivery across the UK business. 
• Lead pricing strategy for the UK, setting the direction for pricing tools, models, analytical capability and innovation, maintaining awareness of market developments and emerging pricing techniques, and ensuring the effective application of technology, AI and advanced analytics.
• Own and evolve pricing methodologies, technical pricing standards, analytical frameworks, model governance and pricing tools, ensuring robust validation, compliance with applicable Technical Actuarial Standards (TAS), the regular calibration of modelled and non-modelled pricing components and adherence with regulatory and Consumer Duty expectations. 
• Provide independent, commercially grounded insight and challenge on pricing adequacy, rate strength, model outputs and portfolio decisions, translating complex technical concepts into clear recommendations and actions that support trading, remediation, growth and appetite decisions. 
• Build strong partnerships across underwriting, distribution, finance and business leadership, providing MI, reporting, insights and proposed actions that support the safe delivery of business plans while maintaining clear boundaries between pricing accountability and portfolio ownership.   
• Ensure technical pricing insight is converted into clear recommendations, agreed actions and measurable business outcomes, with adoption and value realised through relevant trading and performance rhythms. 
• Bring both technical authority and commercial judgement to pricing discussions, making clear recommendations where decisions need to be taken with imperfect data or within live trading cycles. 
• Lead and develop a high performing pricing function, strengthen technical capability, prioritisation, accountability, performance standards and succession while managing the function budget. 
• Act as a key member of the Underwriting Leadership Team, contributing pricing expertise to business performance, strategic delivery and the ongoing evolution of underwriting and pricing effectiveness. 

What are we looking for?

• Deep technical pricing or financial expertise, with a strong understanding of pricing methodologies, model calibration, rate adequacy, analytical frameworks and pricing governance. 
• Proven ability to translate technical pricing insight into clear business actions, portfolio choices and measurable performance outcomes. 
• Experience influencing senior stakeholders across a matrix environment, building confidence in technical pricing outputs while maintaining appropriate challenge. 
• Demonstrated ability to influence strategic business decisions through technical pricing insight, analytical credibility, commercial judgement and clear recommendations. 
• Track record of leading teams to deliver high-quality outputs with clear standards, pace and accountability in a complex environment.  
• Credibility to operate as a senior leader within the Underwriting Leadership Team, shaping business performance and strategic direction. 
• Strong communication skills, with the ability to distil complex technical analysis into concise, decision-oriented insight and convert recommendations into action. 
• Demonstrated ability to prioritise activity on the areas of greatest business value and maintain delivery discipline through trading and performance cycles. 
• Experience leading and developing technical, analytical or pricing teams, building capability, accountability, succession and a performance-focused culture. 
• Strong leadership across both people leadership and cross-functional stakeholder leadership, with the confidence to challenge, align and influence without relying solely on direct authority. 
• Ability to align technical pricing activity to business objectives, underwriting performance and portfolio outcomes while preserving clear ownership of pricing standards and methodologies.  
• Collaborative leadership style with the ability to build trusted relationships across underwriting, finance, distribution and wider business functions while sustaining pace, clarity and accountability. 

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits

You can find out more about our wide range of employee benefits on our website.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together, we’re creating a brighter future for our customers, our people and our planet.

With over 65,000 employees, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you’re interested in working in a dynamic and challenging environment where your creativity, ideas and contributions are recognised and rewarded, Zurich could be just the place for you. Be part of something great.

Our culture:

At Zurich, our strength comes from the diverse experiences, perspectives and talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valued, heard and respected.

Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups), with groups focused on areas such as social mobility and cultural awareness. We’re proud to have received numerous industry awards recognising our diversity and inclusion policies and initiatives.

We’ve created an environment that places real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support, alongside opportunities to learn, grow and develop the skills needed for the future.

We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm, Zurich Community Trust, is one of the longest‑established corporate trusts in the UK. Together, we’ve supported causes across the UK through grants and volunteering, contributing over £100 million in funding and volunteered time.

Your application:

We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.

As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to recruitment@uk.zurich.com

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

Certified Persons

This role is a Certification Regime role that is subject to Fitness & Propriety standards under the Senior Managers and Certification Regime (SM&CR). The successful candidate will be offered the position subject to the successful completion of Regulatory Reference requirements