IT Delivery Manager

Working hours:                                    This role is available on a part-time, job-share or full-time basis. 

Location:                                               Flexible on location within the UK.

Salary:                                                   Attractive salary and benefits package

Closing date for applications:            10th October 2025   

The opportunity:  

Ready to shape the future of insurance technology? Join Zurich as our next IT Delivery Manager for Corporate Life & Pensions (CLP) platforms.

We’re seeking a dynamic and forward-thinking leader to drive our technology team and play a key role in our global digital transformation. In this exciting position, you’ll collaborate with colleagues across Business Units and Global Digital Platforms, delivering innovative solutions that empower our underwriters and create value for our customers worldwide.

At Zurich, we know that great talent comes in many forms. That’s why we offer flexible working options—whether that’s part-time, job sharing, compressed hours, or working from home—so you can thrive both professionally and personally. If you have specific flexibility needs, let’s talk about how we can support you during the interview process.

Take the next step in your career and help us build a brighter future together.

What will you be doing?  

 As IT Delivery Manager for CLP platforms, you will:

• Lead and inspire a team of technology specialists, supporting their growth and driving performance.
• Plan and deliver new capabilities, while continuously enhancing and maintaining our CLP solutions.
• Apply your expertise in React, .NET, MS SQL, Azure DevOps, and Rest APIs to guide robust, scalable development.
• Work in an agile environment, taking a hands-on approach to improve CLP platforms for our expanding business needs.
• Engage with Zurich stakeholders, building strong relationships and providing technical leadership for platform design and development.
• Oversee IT project delivery and ensure all requirements are met, including disaster recovery planning and service restoration.
• Monitor and report on service performance, ensuring Service Level Agreements (SLAs) are met and addressing any gaps.
• Champion compliance with IT governance, internal controls, and regulatory standards.
• Manage suppliers involved in the development and maintenance of CLP platforms.
• Develop technology roadmaps to maintain and upgrade hardware/software and reduce operational risks.
• Continuously improve agile practices within your team and across the wider Zurich community.
• Support audits and ensure operational readiness for projects and releases.

What are we looking for?  

You’re an ideal candidate if you have:

• Ideally you will have significant experience in Application Design and Development.
• Hands-on experience managing programs/projects and providing ongoing operational support.
• Practical delivery experience with .NET technology and Agile methodologies.
• Proficiency in React, .NET, SQL, Azure DevOps, and Rest APIs.
• Knowledge of Databricks, model serving, Mulesoft, and integrated platform delivery.
• People management and vendor management experience.
• Experience collaborating across countries and cultures, ideally within Zurich or the wider insurance/finance sector.
• Strong communication skills—both written and verbal.
• Fluency in English; additional languages are an advantage.

What will you get in return? 

• Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. 
• Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK 

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet. 

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. 

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.  

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. 

Our Culture: 

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. 

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. 

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. 

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.