Data Scientist

Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally. 

Reporting to Inforce Engagement Lead, as Data Scientist you are expected to develop meaningful insights, knowledge and understanding of our customers to inform and influence business strategy and build customer relationships. 

This role will be based in Zurich Bahrain office. 

• To identify the “why” behind customer behaviors and predict evolving customer needs, data is powerful. 
• Responsible for key outputs in supporting the coordination and delivery of research projects, providing information as needed to connect customer insight to business performance to help inform stakeholders.  
• Part of the teams working on customer behavioral, competitor and category trends, it works within defined procedures to support how recommendations for business and customer plans are formed through the lens of customer insights, and builds own knowledge of customer needs, behaviours and pain points.  
• When working on research projects, the role applies knowledge of a variety of processes and methodologies to the needs of each project.  
• It supports the management of insight database resources, by being responsible for quality and accuracy in executing processes. This helps ensure the accessibility of insight and the value of new research projects. It also supports those in the research and insights team with expertise. 

• Bachelor’s degree preferred (or equivalent), and prior experience in a related field.
• Understanding of Insurance, corporate savings and pensions / end of service benefits being strongly preferred.
• Previous experience working within an international and diverse cultural organization would be beneficial.
• Analytical and problem-solving mindset.
• Accuracy and Attention to details.
• Excellent knowledge of Microsoft office packages – Excel, PowerPoint and Word.
• Excellent negotiation and communication skills both written and verbal in English and Arabic.