*Business Practices and Project Consultant

Zurich (New York, NY) seeks a Business Practices and Project Consultant to be responsible for leading projects that support global strategic and operations priorities and support the multinational community through holistically solving for rework and issuance speed as well as removing manual processes for reverse flow business. Specific duties include: identify manual processes, or issues that cause delay; suggest and drive system enhancements, process improvements and learning/documentation needs; collaborate with various stakeholders to improve US RC workflows; serve as a subject matter expert for Multinational Programs for Zurich; deal with our largest customers most important issues (reinsurance, bookings, prioritization etc.); identify learning needs, work with other teams to implement needed training/documentation, identify trends, drive needed improvements that are specific for international received programs; collaborate with other countries to optimize the customer experience, problem solving, and simplify systems/processes; work with systems from our multinational structure engaging with domestic and international teams in different departments and functions; engage in various new and ongoing projects; review new initiatives for potential impacts, considering all stakeholders needs; and report and support backlogs. Position requires IPZ Certification. Position requires occasional travel within the U.S. Option to work remotely from anywhere in the U.S.

Position requires a Bachelor’s degree, or foreign equivalent, in Business Administration, International Relations, or a closely related field of study, plus 2 years of experience in the job offered, or as an International Insurance Analyst, Underwriting Specialist, or similar position that supports global strategic and operations priorities within insurance industry. Must have 2 years of experience with each of the following: driving improvements in servicing metrics and rework; fostering network relationships; working with international insurance systems, interacting with national and international teams across different departments and functions; collaborating with various stakeholders to enhance international workflows; acting as an expert on international processes and programs, including Neo, IPs, MIA, and NCS; reviewing new initiatives for potential impacts, considering all stakeholders’ needs; leading projects that support global strategic and operations priorities and support the international community by resolving and streamlining rework issues, as well as identifying and removing manual processes; identifying and processing improvements and documentation needs; suggesting and driving system improvements; and collaborating with other countries to optimize customer experience and a structured problem solving experience. Additionally, must have 1 year of experience supporting outstanding issues and addressing the most important issues for largest clients. Must have IPZ Certification. Must be willing to occasionally travel within the U.S. Option to work remotely from anywhere in the U.S.

Full time position. Apply by submitting your resumes at Zurichna.com/en/careers, Job ID: 132184

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $101,816.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - New York
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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