Energy Property Claims Handler

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into [one of] the following North American Claims office[s]: remote US.

Zurich North America is seeking an experienced Energy Property Claims Handler to join our Global Energy Claims team. This remote position reports to the Global Energy North America Claims Director and offers the opportunity to manage some of the industry's most complex and high-profile energy losses.

Key Responsibilities:

• Manage large, complex Property claims involving power generation, oil & gas, mining, petrochemical, and offshore energy risks.
• Lead claim investigations, coverage evaluations, negotiations, and resolutions for high-severity losses.
• Conduct on-site loss inspections and collaborate with insureds, brokers, adjusters, engineers, and legal counsel.
• Serve as the claims lead, driving strategy, coordination, and resolution across multiple stakeholders.
• Provide technical expertise and strategic guidance to internal and external partners on complex claims matters.
• Deliver exceptional customer service while protecting Zurich's financial and reputational interests.

This role is ideal for a claims professional with deep technical expertise, strong market presence, and a proven track record of handling complex energy property losses.

Basic Qualifications:

• Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area OR
• Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area OR
• Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/ or Litigation Management area OR
• Completion of Zurich Claims Training Program and 5 or more years of experience in the Claims and/ or Litigation Management area OR
• High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area AND
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience
• Knowledge of insurance regulations, markets and products

Preferred Qualifications:

• Effective verbal and written communication skills
• Strong analytical, critical thinking and problem-solving skills
• Strong multi-tasking and prioritization skills
• Experience collaborating in a team environment and building cross functional working relationships
• Proactively shares and promotes sharing of insights
• Ability to gather unique perspectives from other teams/functions to optimize outcomes.
• Understands, analyzes, and applies the component parts of an insurance policy for complex claims
• Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of complex claims
• Ability to determine the scope and exposure for complex claims
• Ability to leverage trend and relationships to provide high-quality customer service
• Well-versed in identifying, understanding and explaining complex financial and/or actuarial trends/concepts.
• Ability to effectively communicate coverage determinations to customers/clients/brokers for complex claims
• Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - New York
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No 
 
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