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VP, Product Officer, Fidelity and Crime


Zurich North America is looking for a VP, Fidelity/Crime Product Officer join our Financial Lines Insurance Underwriting Team which handles Fidelity and Crime insurance products for publicly traded and private companies domiciled in the United States. 

This role will work in a product officer capacity to support the Public, Private and Financial Institutions Underwriting Teams by helping to delivering customer centric solutions and effective underwriting strategies for Fidelity and Crime insurance products by overseeing and driving product development, product/coverage innovation and deliver competitive policy forms and coverage extensions and developing underwriting insights and recommended underwriting process that enable renewal retention, new business growth and profitability. 

We are looking for a thought leader-someone with extensive experience in the technical aspects of Fidelity and Crime products who is strategic with strong underwriting and/or claims and portfolio management experience.  

Additional responsibilities for the Product Officer include: 


  • Collaborating with Underwriting Technical Director and Underwriting Team leadership to ensure profitable growth strategies are executable and that the strategies and metrics support profitable growth
  • Assisting with and supporting leadership in establishing underwriting strategy
  • Working with market basket heads to determine and prepare business cases and product value propositions
  • Ensuring the delivery of competitive policy forms for Fidelity and Crime insurance products and coverage extensions that enable renewal retention, new business growth and profitability
  • Partnering with other areas of the organization, i.e. claims in order to have a deep understanding of the claim history within these products for Zurich and the industry to understand the loss drivers by coverage to be able to address it with language enhancements while working with underwriting on their due diligence process
  • Monitoring frequency, severity and pricing, working with the Product Officers, underwriting and actuary to understand trends, impact and portfolio performance
  • Ensuring underwriting guidelines are current while working with underwriting leadership to ensure underwriting guidelines reflect underwriting strategy and appetite, maintaining consistency across Financial Lines where appropriate
  • Working with Public, Private and Financial Institution Underwriting Teams and other internal constituents to maintain an efficient inventory within the endorsement library. Monitoring manuscript usage to ensure endorsements are filed as appropriate
  • Leveraging Data & Analytics, IT, Technical UW Product Management/Emerging Solutions to identify data or tools that can be incorporated into the underwriting process to improve ease of use, efficiency and UW decision making
  • Identifying service provider opportunities (pre or post claim) that are value add and marketing benefit
  • Evaluating and communicating key underwriting/marketplace issues to Public, Private and Financial Institution Underwriting Teams and Technical Director and senior management staff
  • Establishing a cadence with our key trading partners to discuss our products, innovation and profitability within certain areas of coverage

Basic Qualifications:

  • Bachelors Degree and 10 or more years of combined experience in the Underwriting, Claims and/or Legal area 
  • Juris Doctorate and 10 or more years of combined experience in the Underwriting, Claims and/or Legal area
  • Experience with Financial Lines and/or Fidelity and Crime product lines
  • Portfolio management experience or experience in monitoring legal and claims trends that impact Financial Institutions products
  • Knowledge of product underwriting and working across business units’ actuarial and claims


Preferred Qualifications: 

  • Experience working with Fidelity and Crime Commercial Insurance product lines
  • Strong relationship building, influencing and organizational skills
  • Strong portfolio management skills
  • Experience working with actuaries, interpreting actuarial results including loss triangles and actual vs expected loss reserving information, etc.
  • Strong Product Underwriting experience
  • Experience building and implementing our key strategies
  • Excellent team building, influencing and organizational skills
  • Strong presentation skills
  • Strong executive presence and the ability to interact with the C-Suite
  • Ability to manage vision and purpose, lead the organization through innovative and creative thinking

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - New York

Remote Working: No

Schedule: Full Time

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