Client Partner Lead

A new transformational adventure awaits you… 

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference  

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As Client Partner Lead within Zurich Resilience Solutions, you’ll play a pivotal role in helping our customers build resilience in an increasingly complex risk environment. This newly created role sits within our Property line of business and exists to strengthen strategic partnerships, unlock new opportunities, and showcase the full value of our data-led, consultancy approach.

You’ll lead with impact, bringing together customers, brokers and internal teams to deliver tailored solutions that protect what matters most. Through your leadership, you’ll help position Zurich as a trusted advisor in risk and resilience, supporting sustainable growth for our customers and our business.

You will also be responsible for the following:

• Driving profitable growth across Zurich Resilience Solutions by strengthening client and broker partnerships
• Leading renewal activity and identifying new service opportunities that deliver clear customer value
• Delivering and championing the Zurich Resilience Solutions value proposition to customers and brokers
• Building strong relationships with key stakeholders across underwriting, customers, brokers and vendors
• Collaborating with internal teams to develop innovative, industry-specific resilience solutions
• Monitoring performance and outcomes to ensure plans deliver meaningful and measurable impact

Important to your success – let’s grow together

You’re a commercially minded relationship builder who leads with curiosity and confidence. You enjoy working collaboratively across diverse stakeholders and are motivated by creating solutions that make a real difference for customers.

In order to be successful, you will have the following:

• Experience in client partnership, account management or business development within insurance or risk services
• Strong commercial acumen with a track record of driving growth and renewal outcomes
• An understanding of property risk engineering, hazard analysis or resilience-focused solutions
• Proven ability to build trusted relationships with customers, brokers and internal teams
• The capability to translate customer needs into tailored, value-led solutions
• Clear and confident communication skills, both written and verbal

Belong. Zurich is here to support you 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!