HR Systems & Project Lead

A new transformational adventure awaits you… 

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact towards our vision to be Australia’s leading digital insurer. So, if you want to be part of a values led global organisation, where real growth and transformation is happening, along with our track record of making a real difference of continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on!

Let’s create a brighter future together, let’s make a difference  

It’s important to know, what you do matters. As in your role you will help more people live well and enjoy confident lives.

Reporting to the Head of Employee Experience & Service Delivery, you will oversee the implementation, integration and optimisation of human resource technologies into the organisation to improve the customer experience. A key aspect of the role for 2026 is to manage the local SuccessFactor implementation.

You will drive automation and adoption of AI and digital platforms - such as SuccessFactors, HROnboard, and ServiceNow within the People team to enhance the employee experience, drive operational excellence, and enable data-driven workforce decisions. Working with various stakeholders, you will foster a culture of innovation and continuous improvement, and ensure our people systems are agile, secure, and aligned with our vision of being Australia’s Leading Digital Insurer

Our People team of around 40 professional’s spans HR Business Partners, Performance & Reward, Health & Wellbeing, Payroll, Service/Operations, Talent & Diversity, Talent Acquisition, and Workplace Experience, all united by a shared vision to empower our people and make Zurich a great place to be.

Important to your success - Unlock your potential

You have strong stakeholder management, change management, analytical and communication capabilities, that combine with your process improvement and data governance experience. You have an ability to problem solve, deliver change outcomes, including process improvements, and are adaptable, and collaborative to drive and deliver strong business outcomes. 

You will have previous experience leading a local HR systems implementation, ideally with platforms such as SuccessFactors. As well as ideally having experience with platform tools such as PowerApps, PowerAutomate and PowerBI. 

Belong. Zurich is here to support you 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• 5 weeks leave per year for permanent staff through our Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing), plus access to Family Care (parental leave)
• Hybrid working arrangement - office 3 days and WFH 2 days p/w standard for FT employees
• Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal
• Grow, and thrive in your career (we support and encourage it) with award winning training programs. As our strength is our people and we value your individuality
• Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role
• Global mobility opportunities across more than 200 countries worldwide

• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day
• We plant a tree for every new employee
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive workplace; Gold AWEI employer, Pride in diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, have work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!