Head of Personal Lines Pricing

A new transformational adventure awaits you… 

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference  

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As our Head Pricing Actuary within General Insurance, you will lead a high-performing team and play a key role in shaping pricing strategies that drive sustainable growth and underwriting performance. This is a senior leadership role where your insights will directly influence business outcomes, helping us deliver fair value to our customers while meeting our financial goals.

You’ll work closely with leaders across underwriting, claims and finance, translating complex data into clear, actionable recommendations. With a strong focus on innovation and continuous improvement, you’ll help embed data-driven decision making and advance our pricing capabilities as we continue our digital transformation journey.

You will also be responsible for the following:

• Provide strategic pricing advice to optimise portfolio performance and deliver target returns
• Lead and develop a team of actuaries and analysts, fostering technical excellence and growth
• Oversee pricing governance, ensuring compliance with actuarial standards and regulatory requirements
• Drive the development and continuous improvement of pricing models, tools and methodologies
• Deliver insights and performance monitoring to support business planning and decision making
• Identify opportunities for innovation and improved data quality to strengthen pricing outcomes

Important to your success – let’s grow together

You are a confident and thoughtful leader who brings a strong commercial mindset and a passion for using data to influence outcomes. You build trust quickly, communicate clearly with stakeholders, and foster a team culture where people feel supported, challenged and inspired to perform at their best.

In order to be successful, you will have the following:

• Fellowship of the Institute of Actuaries of Australia (or equivalent)
• Extensive experience in general insurance, with a strong focus on pricing
• Proven leadership experience managing and developing actuarial teams
• Deep technical expertise in actuarial methodologies and statistical analysis
• Strong commercial acumen with the ability to influence senior stakeholders
• Experience working in complex environments with a focus on governance and risk management

Belong. Zurich is here to support you 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!