Head of Travel Portfolio and Partnership Management

A new transformational adventure awaits you… 

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference  

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

We are in market for a key role, as Head of Travel Portfolio and Partnership Management, you’ll lead the Travel portfolio and partnership agenda across Zurich Cover-More ANZ, with a particular focus on global accounts and strategic partnerships. You’ll play a key role in strengthening portfolio performance, partner outcomes and the continued development of Travel within Zurich’s broader ANZ business.

Reporting to the Head of Travel ANZ, you’ll bring together commercial strategy, portfolio management and partnership leadership to unlock growth opportunities, strengthen key relationships and help shape the future of our Travel business.

You will also be responsible for the following:

• Lead the Travel portfolio across Zurich Cover-More ANZ, driving performance, profitability, growth and successful portfolio integration.
• Strengthen existing global account and strategic partner relationships, improving retention, commercial outcomes and renewal performance.
• Identify and progress new growth opportunities across partner-led, B2B2C and broader Zurich Retail channels.
• Partner with Sales and Distribution, Marketing, Product, Underwriting, Operations and Finance to turn commercial opportunities into executable plans.
• Provide senior leadership across local, APAC and global stakeholders, ensuring ANZ priorities and partner outcomes remain aligned.
• Mentor and develop a high-performing portfolio and partnership team, building capability, accountability and strong delivery disciplines.

Important to your success – let’s grow together

You’ll be a commercially minded and collaborative leader who can see the bigger picture while maintaining a strong focus on delivery. You’ll be comfortable navigating complex stakeholder environments, building trusted relationships and using data and insight to make clear decisions.

To be successful, you will have the following:

• Senior leadership experience in consumer insurance, travel or financial services, ideally across global accounts, strategic partnerships or business development.
• A strong track record of managing and growing significant strategic or global partnerships and delivering revenue and profitability outcomes.
• Experience leading portfolio growth and identifying commercial opportunities across B2B2C, partner-led or Retail distribution environments.
• Strong program management, execution and operating model experience, including working within a larger group environment.
• Experience leading multidisciplinary teams across portfolio management, partnerships, delivery, optimisation or related commercial functions.
• Strong commercial negotiation, stakeholder management and data-driven decision-making capability within a complex, matrixed environment.

Belong. Zurich is here to support you 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!