Hospitality Coordinator

A new transformational adventure awaits you… 

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you? 

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune's ‘World's Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry - is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. 

This exciting adventure will drive positive impact towards our vision to be Australia’s leading digital insurer. So, if you want to be part of a values led global organisation, where real growth and transformation is happening, along with our track record of making a real difference of continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on!

Let’s create a brighter future together, let’s make a difference 

It's important to know, what you do matters. At Zurich, we don't just cover, we care.

Join our Workplace Experience team as a Hospitality Coordinator and help create an exceptional experience for our employees, partners and visitors.

This is a hands-on, people-focused role where you’ll deliver outstanding hospitality, support daily tower operations, assist with events, and help drive workplace engagement across Zurich.

From meetings and catered events to internal communications and community activities, no two days will look the same. You’ll work closely with the Guest Relations Manager to keep things running smoothly and help make Zurich a great place to be.

Key responsibilities include:

• Deliver professional beverage service, including barista-made coffee and tea, for meetings
• Deliver first-class service across meetings, canape events, formal lunches, dinners and seminars
• Prepare for meetings and events, and provide daily Zurich Tower movement updates
• Support ERG and community events
• Manage the setup and upkeep of meeting rooms and inhouse event spaces
• Coordinate communications for inhouse events and workplace engagement activities
• Assist stakeholders with planning and coordinating meetings, conferences and social events, supported by the Guest Relations Manager
• Prepare and share internal updates on workplace events and activities across Sydney and interstate offices

• Manage food and beverage operations, including alcoholic beverages, supplier coordination, ordering and invoicing, and the provision of coffee, milk, fruit and other workplace amenities across Sydney and interstate offices
• Provide backup support to the front desk, including day-to-day meet-and-greet responsibilities and National Switchboard coverage as required

Important to your success - Unlock your potential 

• Experience in a similar corporate or professional services role
• Valid RSA and barista experience
• Strong administration and computer skills
• Excellent customer service and initiative
• Strong attention to detail and prioritisation skills
• Excellent written and verbal communication skills  
• Demonstrates flexibility to accommodate varying event schedules, including early morning and after-hours requirements.

Belong. Zurich is here to support you 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• 5 weeks leave per year for permanent staff through our Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing), plus access to Family Care (parental leave)
• Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus an AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal
• Grow, and thrive in your career (we support and encourage it) with award winning training programs. As our strength is our people and we value your individuality
• Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role

• Global mobility opportunities across more than 200 countries worldwide

• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day
• We plant a tree for every new employee
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive workplace; Gold AWEI employer, Pride in diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, have work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!