Product Governance Specialist - General Insurance

A new transformational adventure awaits you… 

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!
 

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

The Product Governance Specialist plays a vital role in safeguarding the integrity of Zurich’s product offerings, with a strong focus on compliance with regulatory requirements, particularly around Design and Distribution Obligations (DDO). This position is responsible for implementing, maintaining, and continuously improving Zurich’s product governance frameworks to ensure they meet both external regulations and internal standards.

A key aspect of the role involves proactively identifying and analysing how evolving regulatory requirements impact Zurich’s broad range of general insurance products. The Product Manager oversees compliance processes, such as Target Market Determination (TMD) assessments, and ensures records are kept accurately to support these activities.

Data gathering and analysis are central to the role, supporting both regulatory compliance and ongoing enhancement of governance frameworks. The Product Manager is also tasked with creating, maintaining, and regularly reviewing governance-related policy and process documentation to ensure clarity and effectiveness.

In addition, the role includes preparing and leading regular meetings to monitor product outcomes, providing actionable recommendations, and supporting product initiatives with a strong governance perspective. Collaboration is essential, as the Product Manager works closely with colleagues across Zurich and with external partners to promote robust governance practices throughout the organisation.

  
Important to your success - let's grow together

• At least 3 years’ relevant experience in general insurance regulation or a related field with a solid understanding of general insurance products and distribution channels.
• Background in financial services, regulatory, or similar sectors, with experience implementing reforms like RG274.
• Hands-on experience implementing and managing Design and Distribution Obligations (DDO), ideally within general insurance.
• Strong relationship and stakeholder management skills; able to navigate complex tasks independently.
• Comfortable with challenge and ambiguity; driven to maintain product integrity.
• Strategic thinker with a track record of influencing stakeholders.
• Proven commitment to continuous improvement and adopting new work practices.
• Skilled in data analysis to identify trends affecting consumer outcomes and product performance.
• Excellent written communication skills, including drafting governance frameworks and guidelines. 

Belong. Zurich is here to support you
 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment. 
 

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  
 

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!