Product Owner - Digital Broker Connectivity

A new transformational adventure awaits you… 

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

About the business

At Zurich, our General Insurance (GI) Segment excels in providing comprehensive solutions for businesses of all sizes. We pride ourselves on delivering exceptional products and experiences for our customers, brokers, and partners. Leading the way is the Digital Markets Crew, a dynamic team driving digital innovation and simplification. The Digital Markets Connectivity Squad plays a crucial role in enhancing Zurich's connectivity with brokers through new and evolving platforms. By simplifying processes, reducing inefficiencies, and delivering superior service, this squad strengthens Zurich’s leadership in the industry and supports robust growth in Digital Markets.

Let’s create a brighter future together, let’s make a difference  

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As the Digital Product Owner, you will be a strategic enabler, driving product vision, strategy, and success through Agile and Lean methodologies. You will be responsible for delivering maximum value to our customers by implementing advanced technologies like AI, front-end systems, and an underwriting workbench. Your mission is to continuously integrate internal and external insights into your squad’s solutions, ensuring optimal business outcomes and exceptional customer experiences.

Important to your success - Unlock your potential

• Excellent knowledge of the general insurance industry and related products with a customer-centric mindset and deep understanding of customer needs.
• Track record of leading technology teams to build business solutions with a focus on delivering value in a fast-paced environment
• Product Owner certification, business analysis, product management and strategic roadmap development experience are advantageous.
• Commercially minded, with accuracy in estimating market size, product viability, and experience with roadmap development, managing prioritisation based on business opportunity and defining minimum marketable features and minimum viable products.
• Ability to analyse business and market data, along with customer insights and translate this into solution requirements.
• Experience in identifying, assessing, and mitigating risks and a commitment to continuous improvement and learning.
• Understanding of the modern technological landscape, including AI, machine learning, API integration, modular architectural design and cloud services is advantageous.  
• Strong leadership skills, including strategic thinking, cross-functional collaboration, conflict resolution, analytical problem-solving, impactful communication, and presentation with proven stakeholder management experience.
• Innovation mindset and ability to drive technology adoption with a positive and optimistic attitude. 

Belong. Zurich is here to support you 
 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment. 
 

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  
 

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!