Rehabilitation Consultant

A new transformational adventure awaits you… 

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!
 

Let’s create a brighter future together, let’s make a difference  

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

In this dynamic role, you’ll support claimants on their journey back to work through tailored wellbeing support and occupational rehabilitation programs. You’ll also partner with our life claims teams, offering expert advice and training to help create a smoother, more positive claims experience for both Zurich and our customers.

As our product offerings evolve, you may also contribute to other product lines such as TPD Assist. TPD Assist includes occupational rehabilitation support to help members improve their ability to work. You’ll be part of a caring, future-focused team, where your expertise will help guide and empower individuals as they navigate significant life changes. If you are adaptable, empathetic, and passionate about helping others achieve brighter outcomes, we’d love to hear from you!

Important to your success – let’s grow together

• Tertiary qualifications in Exercise Physiology, Psychology, Physiotherapy, Occupational Therapy, or Rehabilitation Counselling; current registration with AHPRA or ASORC/RCAA is highly valued.
• Proven experience in occupational rehabilitation, ideally gained at an occupational rehabilitation provider.
• Familiarity with personal illness and injury schemes, including life insurance, workers compensation, CTP, DVA, or similar programs.
• Excellent communication skills—you’re able to persuade, influence, and build rapport, while clearly sharing specialist knowledge to help others grow.
• Advanced problem-solving abilities to support sound recommendations and manage escalations effectively.
• A practical approach to understanding instructions, analysing issues, and providing clear, straightforward advice.
• Strong interpersonal skills, enabling you to build trust and maintain positive relationships at all levels, while demonstrating professionalism and customer focus.
• Encourages a culture of innovation, inspiring others to think differently and challenge the status quo for a brighter future together.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment. 
 

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  
 

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!