Senior Records Management Analyst

12‑month Fixed Term Contract

A new transformational adventure awaits you… 

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference  

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As Zurich continues its exciting journey toward becoming Australia’s Leading Digital Insurer, we are transforming how we govern, manage, and leverage our data. This role sits at the heart of that transformation. As a Senior Records Management Analyst, you will play a pivotal part in uplifting our information governance capability, ensuring our records — both physical and digital — are secure, compliant, accessible, and ready to support our digital future.

Reporting into the Head of Data Governance, you will work across compliance, risk, legal, IT, and business teams to modernise our record‑keeping practices, streamline processes, and enable better data‑driven decision making. This is an opportunity to join a collaborative, future‑focused organisation where curiosity, courage, and innovation are encouraged and celebrated.

You will also be responsible for the following:

• Overseeing end‑to‑end lifecycle management of physical and digital records, ensuring compliance with regulatory, legal, and business requirements.
• Implementing and maintaining record management policies, retention schedules, and Records of Processing Activities (ROPA).
• Identifying opportunities to enhance and digitise record‑keeping systems, tools, and processes to support Zurich’s broader digital transformation agenda.
• Partnering with data, IT, risk, legal, and business stakeholders to enable strong governance and promote best‑practice record management.
• Providing training, guidance, and support to business units to uplift compliance and drive a culture of high‑quality information handling.
• Supporting audits, regulatory reviews, and continuous improvement initiatives aligned with Zurich’s governance and technology strategy.

Important to your success – let’s grow together

A proactive, technically confident records management specialist who thrives in a fast‑paced environment, brings strong governance and compliance capability, and is energised by working across a digitally transforming organisation.

In order to be successful, you will have the following:

• Experience in records management, information governance, or a related discipline within a regulated or compliance‑focused environment.
• Strong knowledge of retention schedules, ROPA, data inventories, and end‑to‑end lifecycle management across both physical and digital records.
• Familiarity with data privacy regulations and modern, cloud‑based record management solutions.
• Experience partnering with cross‑functional teams, including IT, risk, legal, and data governance.
• Excellent communication, stakeholder engagement, and problem‑solving skills, with the ability to influence and uplift practices across the business.

Belong. Zurich is here to support you 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!