Strategic Broker Specialist

A new transformational adventure awaits you… 

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference  

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

Join our Strategic Brokers & Internationals team as a Strategic Broker Specialist, where you’ll play a key role in strengthening Zurich’s most important broker partnerships while supporting profitable and sustainable growth across our General Insurance portfolio. Working closely with the Strategic Broker Management team, this role helps shape broker strategy through insight, data and strong commercial acumen, ensuring Zurich’s value proposition is clearly understood and consistently delivered.

This is an exciting time to join Zurich as we continue our technology transformation and invest in becoming Australia’s Leading Digital Insurer. In this role, you will help translate data, insights and broker feedback into meaningful actions, supporting smarter decision making, improved broker experiences and stronger outcomes for our customers and partners.

You will also be responsible for the following:

• Supporting the development and management of strategic broker and AR group relationships to drive profitable growth.
• Analysing broker portfolios, share of wallet and performance trends to identify opportunities and inform strategy.
• Coordinating the creation, execution and monitoring of Strategic Broker Agreements and key initiatives.
• Collaborating with underwriting, claims, risk engineering, marketing and state teams to ensure aligned delivery to market.
• Preparing and presenting broker performance reporting, insights and executive materials for senior stakeholders.
• Managing selected strategic broker relationships and contributing to broker engagement and capability initiatives.

Important to your success – let’s grow together

You are a commercially minded insurance professional who enjoys working with data, relationships and strategy in equal measure, and who is motivated by contributing to meaningful change in a digitally evolving organisation.

In order to be successful, you will have the following:

• Experience in the commercial insurance market, with a strong understanding of underwriting, portfolio management and intermediary distribution.
• Demonstrated ability to analyse data and translate insights into practical strategies and actions.
• Proven stakeholder management skills, with the ability to influence and collaborate across diverse teams.
• Strong reporting, presentation and systems capability, with confidence working in data led environments.
• Experience executing strategic initiatives and supporting long term broker or partner relationships.
• A continuous learning mindset, with an openness to change and a genuine interest in digital and business transformation.

Belong. Zurich is here to support you 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!