Commercial Auto Claims Manager

Zurich is currently looking for an Auto Claims Manager to work out of any of our larger Claims Offices in the United States.  If you are ready for a career move, consider working for a well-respected company with a global footprint that offers terrific benefits, flexible work options, work/life balance, and a great culture.  

We are looking for a dynamic leader who will lead and direct a team of technical Claims Professionals in low to high-exposure claims in commercial property/casualty lines of business. Coordinates the work activities of the team, and has responsibility for performance, development, and coaching of staff to maximize contributions and drive employee development and operational improvements.

At Zurich North America Claims we acknowledge that work-life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.  The candidate selected for this opportunity should be able to report on a hybrid work schedule to [one of] the following North American Claims office[s]: Schaumburg, IL; Atlanta, GA; Addison, TX; Omaha, NE; Overland Park, KS or Gold River, CA.

 Basic Qualifications: 

• Juris Doctor and 5 or more years of experience in the Claims area 
  OR 
• Bachelors Degree and 6 or more years of experience in the Claims area 
  OR 
• High School Diploma or Equivalent and 8 or more years of experience in the Claims
  AND 
• Customer service experience
• Experience with Microsoft Office
• Experience collaborating across work groups
• Knowledge of the insurance industry, claims, and the insurance legal and regulatory environment
• Travel 0-20%

Preferred Qualifications: 

• Expertise in the Commercial Auto line of business
• Experience with leading leaders
• Proven experience in analyzing coverage, liability, and damages for commercial casualty claim
• Experience in oversight in handling and managing bodily injury claims
• Experience with change management tools/methodologies
• People management experience
• Ability to inspire and influence
• Knowledge and skill in claims handling
• Negotiation experience
• Experience in line of business
• Excellent communication skills
• Analytical skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. 

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is 98,300.00 - 161,000.00 , with short-term incentive bonus eligibility set at 15%. 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033. 
 

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Omaha, AM - Addison, AM - Atlanta, AM - Gold River, AM - Overland Park, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
 
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