Zurich Agency Services Commercial Broker (Specialist or Senior), Direct Markets

Are you passionate about sales and building strong customer relationships? Zurich North America is seeking an Agency Services Commercial Broker (Specialist or Senior level) to join our Direct Markets team. In this role, you’ll play a key part in soliciting and placing new and renewal business opportunities, primarily through virtual channels like phone and email.

What you’ll do:

• Anticipate and communicate market and customer changes to help retain renewal accounts.
• Use effective sales techniques to achieve agency sales goals and maximize account closures.
• Analyze customer risk characteristics—such as exposures and loss history—to determine coverage needs.
• Advise customers on coverage options, risk control, and policy limitations.
• Identify the best insurance carriers to meet customer needs.
• Prepare and refine insurance applications for carrier presentation.
• Negotiate proposals with carriers and present alternatives to field sales or customers.
• Respond promptly to customer inquiries about policies, billing, audits, and claims.
• Engage internal and external resources to resolve customer concerns and ensure satisfaction.

What we’re looking for:

• Strong critical thinking skills
• High level of drive and passion for sales success

If you enjoy working in a dynamic, customer-focused environment and are committed to delivering exceptional service, we’d love to hear from you!

Required Qualifications:

(Zurich Agency Services Commercial Broker Specialist Level)

• Bachelors Degree and No prior experience required in the Insurance or Sales area
  OR
• High School Diploma or Equivalent and 2 or more years of experience in the Insurance or Sales area
  AND
• Knowledge of multi-line P and C or EB coverage and products
• Experience with insurance financial performance indicators
• Knowledge of carrier, wholesale, broker and E&S markets
• Knowledge of insurance policy, forms and applications
• P and C license

(Zurich Agency Services Commercial Broker Senior Level)

• Bachelors Degree and six (6) or more years experience required in the Insurance or Sales area
  OR
• High School Diploma or Equivalent and 8 or more years of experience in the Insurance or Sales area
  AND
• Knowledge of multi-line P&C coverage and products
• Experience with insurance financial performance indicators
• Knowledge of carrier, wholesale, broker and E&S markets
• Knowledge of insurance policy, forms and applications
• The ability to be licensed in P&C

Preferred Qualifications:
• CISR
• CIC
• CPCU
• Associate Degree with 1 or more years of sales or insurance industry experience
• Skills of evaluating quotes for coverage, terms and conditions, and pricing differences
• Ability to manage priorities
• In-depth understanding and application of customer service techniques

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. 

The combined salary range for this position is $53,400.00 - $105,900.00. The proposed salary range for the Specilaist is $53,400.00 - $87,500.00. This position also includes a variable component that is based on an individual's performance under the applicable sales incentive plan. 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Overland Park
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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