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Occupational Accident Claims Adjuster Specialist II


Zurich is currently looking for a Occupational Accident Claims Adjuster Specialist II to handle disability and medical accident claims within the Life, Accident and Health Business Unit. 


Zurich North America’s Life, Accident and Health program provides insurance coverage to help financially protect both the on-the-job independent contractor.


As part of our team, you will manage a claims caseload of low to moderate complexity, interpret policy coverages and analyze medical time lost benefits, while resolving claims within set authority limits. You will build internal and external partnerships that include customers, brokers and vendors as well as manage all communications throughout the life of your claims.


Basic Qualifications: 

  • Bachelor’s degree and 4 or more years of experience in the Claims and Litigation area 


  • High School Diploma or Equivalent and 6 or more years of experience in the Claims and Litigation area 


  • Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims Handling area 

• Must obtain and maintain required adjuster license 
• Microsoft office experience 

Preferred Qualifications: 

  • Experience handling occupational accident claims with lost time and medical coverage

  • Ability to read policies and determine coverage

  • Knowledge of the insurance industry, claims and the insurance legal and regulatory environment

  • Knowledge of claims handling or insurance legal statutes and procedures

  • Experience investigating claims

  • Strong verbal and written communication skills

  • Experience collaborating across work groups

  • Organizational and time management skills

  • Analytical skills

  • Negotiation skills

  • Customer service experience



As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (https://www.zurichna.com/careers/faq), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time. 


A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - Parsippany, AM - Schaumburg, AM - Atlanta, AM - Dallas, AM - Rocky Hill

Remote Working: No

Schedule: Full Time

Nearest Major Market: New York City
Nearest Secondary Market: Newark

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