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Large Loss General Adjuster, Commercial Property - eastern United States


We are currently searching for an experienced property claims professional to join our large loss property claims team. 


At Zurich North America, the Property Claims organization is dedicated to helping our customers at the moments that matter the most. Our adjusters oversee commercial property and business income claims resulting from weather events, theft, water, vandalism and other perils. We guide our customers through the claim process and help them mitigate damages and recover from those losses as quickly as possible.


As a General adjuster, you will leverage your technical property claims expertise, analytical and negotiation skills, as well as your leadership capabilities.  You will manage a caseload of high exposure and complexity large loss property claims from assignment to resolution.


As a colleague of the Property Claims team, you will:


  • Manage a caseload of high complexity property & business income claims from assignment through resolution
  • Apply your knowledge of insurance contracts, coverage, and other relevant documents and information to adjust losses
  • Leverage litigation claims management expertise
  • Learn and apply knowledge of Property Team Best Practices and other internal processes in claim handling
  • Partner with other internal business functions to facilitate quality claims resolution
  • Collaborate with colleagues in a team environment to resolve complex claims issues
  • Partner with customers, brokers, vendors and other external stakeholders that are critical to the success of the claims lifecycle
  • Support Catastrophe responses as needed


You will be an ambassador for Property Claims and Zurich North America, delivering the highest standards of claims service excellence and best practices, and effectively developing partnerships with key customers, brokers and other internal and external stakeholders that are critical to the success of the claim lifecycle.  You will have direct accountability for your overall results and contributions in support of Claims strategy and goals. 


Our highly successful Property Team will provide you with the tools you need to succeed and progress in your insurance career!   


You will work out of a home-based office. 


Approximately 50% domestic travel is needed.


To optimize the needs of the business and our customers, this position will ideally be located in the Eastern half of the States.



Basic Qualifications:


  • Bachelor's Degree and 6 or more years of experience in the Claims or Litigation area including commercial property claims handling experience
  • High School Diploma or Equivalent and 8 or more years of experience in the Claims or Litigation area including commercial property claims handling experience
  • Zurich approved Apprenticeship program including an Associate Degree and 6 or more years of experience in the Claims Handling area within the Insurance industry including commercial property claims handling experience
  • Must obtain and maintain required adjuster license(s)
  • Microsoft Office experience 


Preferred Qualifications:


  • 5 or more years of commercial property claims experience
  • Large loss property claims handling experience
  • Negotiation experience
  • Analytical skills
  • Strong communication skills
  • Ability to work independently
  • Experience collaborating across work groups  
  • Insurance designations such as SCLA, CPCU, AIC


As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (https://www.zurichna.com/careers/faq), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time. 


A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 



Location(s):  eastern half of the States

Remote Working: 100% remote

Schedule: Full Time

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