Apply now »

Team Manager, Commercial General Liability


Team Manager – Commercial General Liability


Company: Zurich North America


Location: Rancho Cordova, CA; Omaha, NE; Addison, TX; Schaumburg, IL; Overland Park, KS; Parsippany, NJ; Rocky Hill, CT; Atlanta, GA; Maitland, FL.


Join Zurich North America's dynamic team as a Team Manager specializing in Commercial General Liability. This role offers the opportunity to lead a team of skilled Claims Professionals in managing low to moderate exposure claims in commercial property/casualty lines of business. If you're driven by excellence, passionate about employee development, and dedicated to delivering superior customer service, we want to hear from you.



  • Lead and direct a team of technical Claims Professionals handling low to moderate complexity and exposure commercial claims in property/casualty lines of business.
  • Provide direction, technical guidance, and track key metrics to drive superior claims results.
  • Build and maintain relationships with internal colleagues, external customers, and brokers to achieve customer satisfaction targets.
  • Review claims files, identify trends, and recommend best practices for operational improvements.
  • Manage corporate expenses by monitoring file allocations and resources to ensure efficiency.
  • Ensure compliance with legal, regulatory, and internal control requirements.
  • Provide claims insights to assist business units in product development and customer/broker stewardship.
  • Attract, onboard, recruit, and retain high-performing team members.
  • Drive the performance management process by setting expectations, providing feedback, and facilitating employee development.
  • Foster transparent communication and uphold Zurich's mission, vision, and values.
  • Maintain confidentiality of claims information to protect Zurich's reputation.
  • Stay updated with industry trends and developments through continuous learning and professional networking.


Basic Qualifications:

  • Juris Doctor with 5+ years of Claims experience, Bachelor's Degree with 6+ years of experience, or High School Diploma or Equivalent with 8+ years of experience.
  • Customer service experience.
  • Proficiency in Microsoft Office.
  • Experience collaborating across work groups.
  • Knowledge of insurance legal statutes and procedures.
  • Familiarity with the insurance industry, claims, and regulatory environment.
  • Ability to travel up to 20%.


Preferred Qualifications:

  • Experience in Commercial General Liability, Bodily Injury, and Property Damage.
  • Experience in Employment Practices Liability.
  • Knowledge of auto dealers coverage and auto physical damage claims.
  • Experience managing bodily injury and auto physical damage claims.
  • Excellent communication and analytical skills.
  • People management experience.


Join Zurich North America and become part of a collaborative team committed to excellence in claims management. Apply now to take the next step in your career journey.


Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, click here. Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $103,400.00 - $169,400.00.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (


A future with Zurich. What can go right when you apply at Zurich?


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - Rancho Cordova, AM - Atlanta, AM - Dallas, AM - Parsippany, AM - Omaha, AM - Addison, AM - Rocky Hill, AM - Maitland
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE 

Nearest Major Market: Sacramento

Apply now »