Litigated Claims Specialist General Liabiity

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. 

Zurich is seeking a Litigated Claims Specialist to join our team. In this role, you will handle multi-party commercial line claims of moderate to high exposure and complexity. Guided by established protocols, you will ensure claims are managed efficiently and effectively while delivering exceptional, customer-centric service.

The selected candidate should be able to report on a hybrid work schedule to one of these Zurich offices: Atlanta, GA; Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Parsippany, NJ; Overland Park, KS; Omaha, NE; Gold River, CA

What You Will Do:

• Manage and resolve multi-party commercial line litigated claims.
• Ensure claims are processed within specific limits of authority.
• Provide excellent customer-centric claims service.

Basic Qualifications:

• Bachelor’s Degree and 3+ years of experience in Claims or Insurance
  OR
• Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance
  OR
• Completion of Zurich Claims Training Program with 3+ years of experience in Claims or Insurance
  OR
• High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets, and products
• Proficiency in Microsoft Office

Preferred Qualifications:

• 5+ years of experience handling Commercial General Liability Litigated Claims
• Work experience working with a carrier
• Effective verbal and written communication skills
• Strong analytical, critical thinking, and problem-solving skills
• Excellent time management, prioritization, and multi-tasking abilities
• Experience in team collaboration and building cross-functional relationships
• Proficiency in explaining complex financial and actuarial concepts
• Ability to assess the scope and exposure of moderately complex claims
• Expertise in the reserving process for indemnity and expenses
• Capability to develop and execute negotiation strategies
• Skill in identifying nuances in customer and business partner interactions
• Proficiency in presenting claim resolution information to stakeholders

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into [one of] the following North American Claims office[s]: .

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Rocky Hill, AM - Addison, AM - Atlanta, AM - Gold River, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
 
Linkedin Recruiter Tag: #LI-MD1 #LI-HYBRID #LI-ASSOCIATE