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Business Systems Analyst III


Zurich North America is currently hiring a Business Systems Analyst III and this person will work in a hybrid schedule at our Schaumburg North America HQ.  This person will report directly to an Application Delivery Manager, Enterprise Underwriting Solutions.


This individual will work with the team to translate policy administration business requirements into technical specifications for application updates related to projects, enhancements, and compliance needs while working in an Agile environment supporting the design, construction, and implementation of these updates to the applications. The ideal candidate will be an individual that is an energetic and skilled professional requiring minimal supervision, can lead others, and will serve as the liaison between the Business and IT.




  • Functional Business Systems Analyst for Guidewire policy center, senior level role supporting changes to enterprise applications.
  • Coordinate and lead activities with business owners to gather detailed requirements through interviews, and documentation and facilitate working sessions for approved projects and enhancements.
  • Support system configuration and integration testing including the functionality, performance, and fit to ensure original requirements are met.
  • Provide subject matter expertise to others in the organization.
  • Organize and manage multiple assignments with competing priorities and deadlines, while adhering to departmental guidelines and expectations.


Basic Qualifications:


  • Bachelor’s Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area OR
  • High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area AND
  • Process reengineering; LEAN/Six Sigma experience
  • Experience with process modeling tools
  • Insurance application system design/analysis experience
  • Experience with use case development
  • Experience with Rapid Application Development (RAD) tools/techniques

Preferred Qualifications:


  • In-depth knowledge of insurance business processes and processing.
  • Familiarity with ISO commercial/personal lines and be able to analyze circulars and filing materials and translate them into functional requirements.
  • 2 or more years of experience with Guidewire PolicyCenter.
  • Ability to investigate Production Incidents and help resolve them on a timely fashion.
  • Strong analytical and problem-solving skills.
  • Experience working on Agile Scrum teams and facilitating requirements development discussions with Scrum team members.
  • Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message.
  • Advanced Software Development Life Cycle (SDLC) skills.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (


A future with Zurich. What can go right when you apply at Zurich?


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: Yes  
Linkedin Recruiter Tag: #LI-MG1 #LI-ASSOCIATE 



Nearest Major Market: Chicago

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