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Commercial Property Claims Specialist II - Dallas, TX; Schaumburg, IL; Atlanta, GA area



Zurich North America is seeking a Claims professional to join the Property Claims organization.  Our teams are dedicated to helping our customers mitigate commercial property and business losses resulting from weather events, theft, water or flood damages, vandalism, and business income interruption. Our purpose is to get our customers back on their feet and operational as quickly as possible. 


As part of our Property team, your accountabilities will include managing a claims caseload from assignment through resolution.  At this level, you will handle a claims caseload of low to moderate complexity to provide technical claims service excellence that includes:


  • policy interpretation and coverage analysis
  • vendor identification and management
  • collaboration with internal and external contacts that include the customer as well as attorneys, vendors, suppliers and brokers
  • negotiation and claims resolution
  • management of all communications associated with the life of a claim


You will be an ambassador for Property Claims and Zurich North America, delivering the highest standards of claims service excellence and best practices, and effectively developing partnerships with key customers, brokers and other internal and external stakeholders that are critical to the success of the claim lifecycle.   


Occasional travel may be required.


This individual will work from one of the following office locations: Schaumburg, Dallas or Atlanta.



Basic Qualifications: 

  • Bachelor’s Degree and 4 or more years of experience in the Claims and Litigation area that includes property claims
  • High School Diploma or Equivalent and 6 or more years of experience in the Claims and Litigation area that includes property claims
  • Zurich approved Apprenticeship program including an Associate Degree and 4 or more years of experience in the Claims Handling area that includes property claims
  • Must obtain and maintain required adjuster license(s)
  • Computer literate


Preferred Qualifications: 

  • Analytical skills
  • Negotiation experience
  • Experience in third party property claims
  • Experience with business interruption
  • Strong communication skills
  • Ability to adapt to a changing environment
  • Experience working in a collaborative team environment and across work groups
  • Strong multi-tasking and organization skills
  • J.D. (Juris Doctor)  


A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): Schuamburg, Dallas/Addison, Atlanta

Schedule: Full Time

Nearest Major Market: Chicago

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