Director of Project and Change Management

Zurich North America is seeking a Director of Project and Change Management to join Zurich Resilience Solutions. This role will report into the Zurich Resilience Solutions Director of Compliance and Project Operations.
 

Through Zurich Resilience Solutions (ZRS), we provide specialized insights and tools to support our customers with solutions addressing traditional and evolving risks – above and beyond insurance. ZRS has been created to address a rapidly changing risk landscape, with a new, truly holistic approach to supporting our customers’ risk management and helping build their resilience. Combining our close relationship and in-depth knowledge of our customers’ operations with our industry expertise, ZRS is a key exponent of our promise to build a brighter future together, with existing and new customers.

This is a senior level consultant leading project and change management to support Zurich Resilience Solutions. Leads complex projects, which are often cross-functional and highly visible.  Project responsibilities include creating and executing on the solution delivery project plan, participating in gathering business requirements, process analysis and mapping, designing business solutions, and creating and delivering training and implementation plans. Takes a proactive, holistic approach to business practices and processes; provides methodologies, tools, and measurements to sponsors. Ensures appropriate change management practices are effectively utilized throughout the lifecycle to improve execution and delivery of results. Ensures that specific metrics and measures incorporated into solutions reflect the business strategy, track progress, capture the impact of changes, and identify further opportunities for improvement. Partners across the business to identify, develop, and implement change management strategies; acts as a leader, influencer, and change agent in the implementation of initiatives that support the strategic priorities and transformational projects.  In addition, this position will be responsible for providing portfolio project updates, which will be used by senior leadership to direct resources and influence the ZRS roadmap.
 

The Director of Project and Change Management responsibilities include:
 

• Acts as a resource on and leads cross-functional initiatives and projects to provide the common change management and implementation view where appropriate 
• Demonstrates ability to create 'win/win' solutions through leadership, influence, facilitation, and teamwork 
• Partners across the business on the identification of business improvement opportunities, and acts as a catalyst to accelerate and drive the execution of solutions for Zurich Resilience Solutions transformations
• Participates in the development, implementation, and institutionalization of best practices around execution and change management 
• Provides methodologies and tools to support sponsors & teams to drive initiatives to intended results, institutionalize the process, and develop a culture that embraces change 
• Ensures specific metrics and measures incorporated into solutions reflect the business strategy, track progress, capture the impact of changes, and identify further opportunities for improvement 
• Interacts with SMEs and key management across the organization, both regionally and globally. 

Basic Qualifications: 

• Bachelors Degree and 7 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
  OR
• High School Diploma or Equivalent and 9 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
  OR
• Zurich Certified Insurance Apprentice, including an Associate Degree and 7 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
  AND
• Experience in Organizational Effectiveness or Change Management
• Experience in the application of existing and/or change management methodologies and tools
• Project management experience

Preferred Qualifications: 

• PMP Certification
• Experience in establishing new capabilities within a company 
• Ability to develop collaborative relationships 
• Ability to communicate with all levels of the organization from entry level to senior leaders 
• Ability to manage multiple priorities 
• Strong change management, project management, process management, and communication and training plan development experience
• Familiarity with project management approaches, tools and phases of the project lifecycle 
• Flexible and adaptable; able to work in ambiguous situations 
• Experience leading projects from idea to post implementation 
• Strong analytical thinking and problem solving skills
• Influence and negotiating skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. 

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $124,500.00 - $203,700.00, with short-term incentive bonus eligibility set at 20%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
Linkedin Recruiter Tag: #LI-RA1 #LI-ASSOCIATE #LI-HYBRID