Network Engineer

Zurich North America is currently hiring a Network Engineer to work for its team out of our North American Headquarters in Schaumburg, IL. This position will provides expertise from a company perspective to various aspects of IT infrastructure. This includes being a trusted advisor for business and IT, providing clear technology and process direction to stakeholders, reviewing internal and external supplier proposals and quotations, and performing the technical validation of supplier solutions to ensure that they are in line with company technology standards. Responsible for the implementation and running of Zurich policies, standards and governance, the deployment and integration of operational IT services and solutions, and service management standards, and is aligned with operational process and policy compliance. Acts as driving force to promote cost effective services, through standardization and driving down run costs.

• This is a Zurich North American role servicing the various ZNA business units.
• All aspects of the role apply regardless of whether the relevant infrastructure and services are delivered in house or through third party contracts.
• Provides expertise from a company perspective to various aspects of IT infrastructure. This includes being a trusted advisor for business and IT, providing clear technology and process direction to stakeholders, reviewing internal and external supplier proposals and quotations, and performing the technical validation of supplier solutions to ensure that they are in line with company technology standards.

Job Accountabilities:

• Configures and maintains company´s IT infrastructure and its components where applicable.
• Understands the relevant IT infrastructure technologies and services.
• Ensures information security based on defined security policies and guidelines relevant to the role.
• Collaborates with peers and suppliers about operational activities.
• Acts as point of contact with other IT functions and third-party suppliers relevant to the respective role.
• Operates daily to ensure the delivery of a consistent level of service provision to different customers around the world.
• Plans and coordinates system maintenance activities.
• Administers and implements systems and their components according to given guidelines.
• Is responsible for overseeing change management for the relevant infrastructure components.
• Documents outages and errors and administers actions to solve problems across internal and external teams.
• Monitors systems availability/performance and takes adequate actions for problem prevention in own area of responsibility.
• Performs incident, problem, and escalation management for own area of responsibility.
• Prioritizes incidents without escalation.
• Maintains methods, tools, and standards to maintain data center and/or network availability and performance.
• Supports business projects to ensure consistent design and implementation within the existing (planned) infrastructure.
• Educates and trains new data center/network employees.

 
Required:

• Bachelors degree and 5 or more years of experience in the information technology area

       OR

• Zurich Cybersecurity Technician Apprentice, including Associate Degree and 6 or more years of experience in the information technology area

       OR

• High School Diploma or Equivalent and 7 or more years of experience in the information technology area

        AND

• MS Office experience
• Knowledge of information technology operations

Highly Preferred:

• Cisco SDWan and Cisco Wi-Fi
• Experience with IP required, ideally including experience with IPv6
• Experience with routing protocols and approaches (including experience with eBGP)
• Overall strong understanding of network security best practices and approach
• Strong analytical skills
• Customer service experience
• Strong verbal and written communication skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. 

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is 85,500-140,000, with short-term incentive bonus eligibility set at 15%. 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
Linkedin Recruiter Tag: #LI-LH1 #LI-ASSOCIATE