Senior Pollution Claim Specialist

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims office[s]: Schaumburg, IL, New York, NY or Philadelphia, PA.

Zurich is currently seeking a Sr. Claims Professional to join our Latent & Environmental team. This is an opportunity to apply your commercial claims subject matter expertise regarding large exposures, complex coverages, and litigated matters. 

At Zurich, the Latent & Environmental Claims organization is dedicated to helping our customers resolve a wide array of existing and newly emerging claim exposures involving toxic tort and latent injuries, as well as class action litigation. As a member of our Pollution team, you will manage a claims caseload from assignment through resolution, with moderate direction from your team manager and Claims executives. At this level, you will provide technical claims service on litigated and non-litigated claims of moderate to high exposure and complexity under general liability, property, excess, and other coverages. This requires significant policy interpretation and coverage analysis; retention and management of counsel and other vendors; collaboration with internal and external contacts, including underwriters, customers, and brokers; negotiation and claim resolution; and management of all communications and reporting associated with the life of a claim.

Some business travel (5-10%) may be required.

Basic Qualifications:
 

• Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area.
  OR

• Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area.
  OR

• Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area.
  OR
• Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area.
  OR

• High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area.
  AND

• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience
• Knowledge of insurance regulations, markets, and products

Preferred Qualifications:

• Latent & Environmental experience highly preferred.
• Juris Doctorate
• Excellent verbal and written communication skills
• Strong negotiations skills
• Experience handling Mass Litigation claims
• Strong analytical, critical thinking and problem-solving skills
• Strong multi-tasking, organizational and prioritization skills
• Ability to work independently with minimal direction or oversight
• Aptitude for collaborating in a team environment and building cross functional working relationships
• Proactive claim handling approach and sharing of insights
• Ability to gather unique perspectives from other teams/functions to optimize outcomes.
• Customer service experience

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
 
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