Solutions Lead

What can go right when you can grow your career?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, we have over 150 years of experience, serve more than 25 industries, and insure 90% of the Fortune 500®. Zurich strives to provide ongoing career development opportunities so you can reach your full potential and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. With the support of people like you, we are optimistic about leading the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.

Do you know someone who would be a great candidate for this opening? Zurich North America has two separate and distinct talent referral programs in the US. Please scroll to the bottom of this posting to learn more and access the links to submit your talent referral.

Zurich North America’s (ZNA) Business Transformation is seeking a Solutions Lead to support transformational technology initiatives.  This position will ideally be a well-qualified individual to work virtually from a location within the United States.

As part of the Business Transformation team, you will:

• Work in collaboration with a project team to lead transformational IT implementations across ZNA business and service units as well as cross functional teams of underwriting, operations, IT, and other business partners
• Work with the business and IT to transform the operating model through process design and technology improvements, using impactful change management practices to ensure success  
• In collaboration with IT, ensure the technology transformation is fit for purpose to help our employees achieve their goals and deliver efficiently and effectively for our customers
• Follow a prescribed framework process, technology, change management, training, and support to transform the business

This is a senior-level consultant supporting strategic and operational priorities. Participates in projects of medium to larger size and complexity with guidance from team leads, and/or team manager. Partners with team across the business to determine and execute the optimal implementation and change management approach.

Project responsibilities include understanding business requirements, process analysis, identifying and designing business solutions, creating user test cases for business readiness activities, and issue resolution. Project implementation responsibilities may include developing process documentation, training materials, eLearning, and change management communications.

Basic Qualifications:

• Bachelors Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
  OR
• High School Diploma or Equivalent and 7 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
  OR
• Zurich Certified Insurance Apprentice, including an Associate Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
  AND
• Experience in Organizational Effectiveness or Change Management
• Experience in the application of existing and/or change management methodologies and tools
• Project management experience

Preferred Qualifications:

• Experience with key Zurich technology
• Property and casualty insurance experience
• Project experience
• Process documentation and development experience (Visio)
• Change management experience
• Training experience
• Meeting facilitation experience
• Ability to develop collaborative relationships
• Advanced analysis and problem-solving skills
• Strong verbal and written communication skills (PowerPoint)
• Time management skills
• Ability to multi-task
• Ability to work independently with limited guidance
• Can navigate ambiguity effectively

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $85,500.00 - $140,000.00, with short-term incentive bonus eligibility set at 15%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Schaumburg, AM - Remote Work (US)
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
Linkedin Recruiter Tag: #LI-JJ1 #LI-ASSOCIATE #LI-REMOTE