Talent Enablement Program Lead

Reporting to the Head of Talent Enablement, the individual in this role will take the lead in designing, delivering, and evaluating learning and performance improvement solutions that help close organization-wide performance gaps. You’ll use proven instructional design methods and adult learning theories to create solutions across multiple formats—ensuring measurable, positive change. 

To achieve these outcomes, you will collaborate with business partners, subject matter experts, and colleagues to understand needs, explore options, and define objectives. You will scope projects, develop materials, and test solutions for effectiveness. You will also help shape design standards, team guidelines, and support Talent Management & Development and HR departmental initiatives. 

Your work will empower our teams to grow and perform at their best, supporting Zurich’s commitment to a brighter future—together. 

Key Accountabilities:

• Design and Deliver Learning Solutions: Create, implement, and continuously improve learning and performance programs using best-practice instructional design and adult learning principles, with a focus on measurable impact. 

• Drive Skills Strategy Execution: Partner with stakeholders to execute on ZNA’s skills strategy—identifying current and future skill needs, building targeted development initiatives, and supporting a culture of continuous learning. 

• Collaborate for Success: Work closely with business leaders, Subject Matter Experts, and Talent Development colleagues to assess needs, co-create solutions, and ensure alignment with organizational priorities. 

• Evaluate and Improve: Assess the effectiveness of learning solutions through data and feedback, making recommendations and adjustments to maximize value and support ongoing capability development. 

• Establish Standards and Best Practices: Contribute to the creation and evolution of design and development standards, team guidelines, and departmental initiatives to drive consistency, innovation, and quality. 

• Champion Change and Growth: Act as a positive ambassador for learning and skills development—helping teams adapt, grow, and prepare for the future. 

As a part of your resume submission please include a work sample, something you have created. This does not need to be a published version. Please attach as an additional document in the application process. 

Required Qualifications:

• Bachelors Degree and 8 or more years of experience in the Organizational Development area OR
• High School Diploma or Equivalent and 10 or more years of experience in the Organizational Development area
  AND 

• 8 or more years of experience consulting with business partners or clients, or in project management 

• Experience in learning and development/education, performance consulting or human performance 

• Experience in coaching human resources and business leaders on learning and development initiatives 

• Experience implementing an e-Learning strategy and systems 

• Experience in instructional design including web-based learning 

• Experience with e-Learning systems 

• Experience with vendor management 

Preferred Qualifications:

• Strong project management skills 

• Strong consulting, presentation, and facilitation skills 

• Advanced experience in learning design/development/delivery/evaluation 

• Strong project management skills 
• Experience using learning design software such as Articulate and VYOND 
  
  

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The proposed salary range for this position is $94,100.00 - $154,000.00, with short-term incentive bonus eligibility set at 15%. 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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