UA Associate - E&S Underwriting Clearance

Zurich North America is currently hiring a UA Associate to join the E&S Operations team! As a UA Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career. 

At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. 

This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations: Atlanta, GA or Schaumburg, IL.

In this role you will be responsible for:

• Monitor product line submission email boxes; clear and enter submissions according to standard guidelines; archive, label and index email and attachments; assign and route to correct Underwriter

• Communicate with producers to confirm submission receipt, provide transparency on submission process, and ensure complete submission information is available for Underwriting teams

• Provide superior customer/broker service by collaborating closely with Underwriters and Underwriting Account Service Associates, internal partners, and external partners

• Support prioritization of submissions based on defined criteria

• Support the Underwriting Account Service Associate regarding submissions, correspondence and underwriting requests and the ability to determine independently how to properly process documents based upon standardized guidelines

• Timely and accurate submission clearance, triage, and routing for the E&S BU

• Receive, investigate, and respond to technical queries from producers and/or colleagues to ensure producers receive appropriate advice

• Mandatory overtime during Peak Periods/Shift Work/Holiday Work, as required

• Business Travel, as required

  Basic Qualifications:

• Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area

  OR

• Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area

  OR

• High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area

  AND

• Knowledge of data collection and analysis

• Microsoft Office experience

Preferred Qualifications:

• Insurance industry knowledge

• Knowledge of processing, rating and policy management systems used in the insurance industry

• Strong verbal and written communication skills

• Superior skills in relationship building, active listening with customers and coworkers

• Customer service experience

• Enjoys working with details and providing accurate data in a timely manner

• Self-directed to meet deadlines

• Multi-tasking skills

• 5% Travel

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The pay range shown is a national average and may vary by location. For this position, the salary is $23.80 - $38.94, plus a short-term incentive bonus of 5%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Atlanta, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time Employment Sponsorship Offered: No  
 
Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID