IT Supervisor

Key Accountabilities
Installs, troubleshoots and repairs personal computer systems and other peripherals, and provides technical support for internal clients. They ensure alignment with Zurich's technology standards and support the implementation of policies, standards and governance, the deployment and integration of operational IT services and solutions, and service management standards. They educate team members and business partners on area of technical expertise.
Performance Management Accountabilities
Demonstrate commitment to corporate values. Take accountability for participating in the performance management cycle. Take action to improve performance on the job. Assist and support co-workers. Take action to manage own personal development.

Skills
Cross-Functional Skills
Accuracy & Attention to Detail - Proficiency Level 1
Analytical Thinking - Proficiency Level 1
Change Management - Proficiency Level 1
Continuous Improvement - Proficiency Level 2
Customer Service - Proficiency Level 2
Human Centred Design - Proficiency Level 1
Problem Solving - Proficiency Level 1
Relationship Management - Proficiency Level 1
Stakeholder Management - Proficiency Level 2