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Manager(旅行险业务部)

128492

To develop, manage and implement direct digital channel strategies by expanding and integrating external partnerships. This role plays a vital part in executing cross-functional platform initiatives, ensuring seamless backend integration and operational execution

Responsibilities

1.  Identify, evaluate, and expand external digital channels to enhance brand presence and sales opportunities.

2.  Lead the coordination of system integration efforts between internal travel platforms and third-party channels, covering sales, claims, and AI-powered tools.

3.  Manage the end-to-end product launch and operational lifecycle for the Alipay platform.

4.  Oversee communications and technical project coordination between external platform vendors and internal IT/backend teams during projects such as travel Store upgrade

Customers:

1. Ensure user-friendly experience and backend alignment across all direct channels.

2. Monitor customer feedback and technical touchpoints during platform upgrade projects to maintain business continuity and satisfaction

Communication:

1. Maintain continuous communication with internal stakeholders across Product, Ops, and IT during system upgrade or platform expansion phases.

2. Act as a liaison between technical and non-technical teams, ensuring clear alignment of project goals and delivery milestones

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