Audit Manager

Audit Manager | Location: Singapore

Zurich Group Audit is a diverse international team of over 275 colleagues from 33 different nationalities, working globally as one function with a common purpose: to keep Zurich safe. Together, we bring our skills, capabilities, and unique strengths to provide real insights to our stakeholders and drive positive change. Our ambition is to be the best we can be for our company, our people, and our communities. We are committed to continuous learning and improvement, striving to excel in what we do and how we do it. To support this, we are transforming into a fully digital, data-driven, and AI-enabled function, maximising our human capabilities with technological innovation.

The Singapore Business

In Singapore, Zurich provides a wide range of insurance offerings for commercial and corporate clients, under its general insurance entity, Zurich Insurance Company Ltd (Singapore Branch). Zurich’s presence in Singapore dates to 2006 and it currently has a specialist team of more than 120 employees on the ground. Zurich is one of the top five general insurers in Singapore specializing in complex risks and international insurance programs. Its key lines of business cover Accident & Health, Casualty, Construction and Engineering, Energy, Financial Lines, Marine, Property, and Trade Credit & Political Risk. 

Your Role

As an Audit Manager, you will play a key role in ensuring the successful delivery of a series of audits. In undertaking these audits, you may work in close collaboration with audit team members across Group Audit, or take on more complex areas directly. You will also work in close collaboration for our regional technical centres of excellence, and wider regional team as relevant to bring input and insight to your audit work and delivery the best possible outcomes. 

Working with more senior members of the team, as relevant, you will undertake the risk assessment audit planning, work to develop an appropriate scope, key risks and assess the environment, including leveraging Data Analytics, Assessing IT fundamental and leveraging GenAI. You will manage day to day relationships with stakeholders, building strong working relationships.  You will develop high quality audit reports, including business impact and ‘so what?’ and root causes.

As a key member of the team, you will foster a culture of quality, collaboration and continuous learning – enabling the team to deliver impactful audit outcomes. You will contribute to strategic priorities and co-create a leading audit function, utilizing innovative audit approaches, new world skills (Data Analytics, IT fundamentals and GenAI) and Agile methods.

Your main responsibilities will involve:

• High Quality Audits: Delivery of audits your audits to exceptional quality, on time and within budget. Collaborate closely with GA’s Centers of Excellence, leveraging their expertise to enhance our audit practices and outcomes. Leverage and encourage the team to use of Data analytics, assessing IT fundamentals and GenAI within the team throughout the audit process.
• Insightful Reporting: Working with senior team members, prepare and deliver clear and impactful audit reports with key findings and agreed actions to senior management.

• Build Strong Connections: Build and maintain strong day to day relationships, holding open and constructive relationships with stakeholders throughout audits and any wider interactions.

• Foster a Learning Culture: Take an active role in your development and support the growth of the team. Champion a culture of experimentation and continuous learning – encouraging curiosity and role modelling a growth and learning mindset. Actively coach and upskill members of the team, creating an open environment for discussions.
• Embrace New World Skills: Actively enhance your new world skills: Data, IT and GenAI. Recognize their importance in delivering optimal audit outcomes and future-proofing your skillsets.
• Support wider Audit Activities: Support the development of the risk assessment, audit plan, team meetings, trainings etc.
• Collaborate AsOne: Collaborate throughout audits with all levels to achieve the best possible outcomes on audit.
• Uphold Ethics and Integrity: Uphold and model the highest standards on ethics and integrity, ensuring compliance with all relevant standards, regulations, and internal policies.  

Your Skills and Experience 

• Relevant bachelor’s or master’s degree and/or professional qualification, e.g. chartered accountant, CPA, CIA, CISA or equivalent, MBA or equivalent.
• Minimum 7+ years of relevant experience, including within Internal Audit, Risk Management or Compliance. Preferably within Insurance or Financial Services.
• Experience within complex, fast moving and international organizations.
• Strong understanding of Internal Audit Standards and methodology and internal control frameworks. Strong report writing skills.
• Strong relationship management skills, with proven record of working with and influencing stakeholders across various levels.
• Experience in dealing with regulators and/or other external stakeholders preferred.
• Strong understanding of General Insurance / Property & Casualty Insurance.
• Good experience/understanding of the power and application of new world skills (Data, IT and AI).
• Strong project management skills, ability to organize teams, prioritize tasks, guide, and coach other team members to deliver on time to high quality standards.
• Passion and enthusiasm to continue to grow yourself and others around you.
• Fluent verbal and written English language skills.

Who we are?

Our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. To deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.  

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc.  Our talent acquisition and hiring processes respect this commitment daily. Join Zurich and be part of this culture. Find out more at www.zurich.com/about-us. 

Recruitment Manager: Ming Cong Lee | Hiring Manager: Matt Ide