Apply now »

Policy Admin Specialist


Job Title: Policy Admin Specialist

Location: Singapore


The Opportunity :


As a Policy Admin Specialist, you will carry out policy administration for Commercial Insurance business with high levels of quality and efficient outputs, including other admin work. The role will involve working very closely with the Underwriting team to ensure smooth workflows and processes so that our policies are issued to customers accurately and in a timely manner.


Key Responsibilities:


  • Assist in all policy processing activities of the Singapore Commercial Insurance business as directed by the Operations Supervisor. This includes:
    •  Process data input to local operations system in line with rules and guidelines
    •  Support other team members during peak renewal / busy periods
  • Ensuring the accuracy, completeness and timeliness of policy processing activities
  •  Responding to enquiries within guidelines, answering questions and solving problems as needed
  •  Assist the Underwriting Services Manager in various company projects pertaining to improving policy processing / underwriting procedures and systems
  • Assisting in occasional system support for UAT and defects testing to ensure smooth system implementation / improvements
  • Handle queries and investigate reconciliation discrepancies (as required)


Qualifications, Experience & Skills:


  • Diploma holder
  • Fresh graduates are welcome to apply
  • Preferably with commercial insurance experience or knowledge
  • Preferably with an understanding of insurance operation workflow and processes
  •  Strong administrative skill &  Ability to prioritize work
  • Effective communication skills & Problem solving skills
  • Proficient with MS Excel and Word
  • Meticulous & ‘Can do’ attitude
  •  Willingness to learn & Motivated individual
  • Able to work in a team as well as individually with minimal supervision
  • Able to work in a multi-national environment


You are the heart & soul of Zurich! 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?


We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.


People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences.

Let’s continue to grow together!


  • Location(s):  [[Singapore]] 
  • Remote working: [[Hybrid Working Module]]
  • Schedule: Full Time
  • Recruiter name: [[Ahona Adhikary]]
  • Closing date:

Apply now »