RCIS Underwriting Account Service Analyst

Zurich is currently looking for a great team member to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

Zurich North America is hiring a RCIS Underwriting Account Service Analyst to join the Crop Underwriting team in Sioux Falls, SD! In this role, you will support crop insurance agent customers, work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research, analytical, and critical thinking skills to effectively assess risks and grow your career.     

Crop Underwriters perform various tasks. Responsibilities include reviewing and evaluating crop insurance policies, while adhering to company policies, state, and federal guidelines within their established authority. 

This position is a hybrid model that supports a blend of in office and remote work from the Sioux Falls area. 

In this role you will also be responsible for: 

• Ensure complete and accurate crop insurance policy underwriting by reviewing applications, written agreements, policy change forms, actual production history (APH) databases, acreage reports (AR), gathering missing information, resolving inconsistencies, and outlining next steps. 

• Respond to and process requests from claims and compliance departments related to the underwriting of policies. 

• Rectify errors and issues identified in the Federal Crop Insurance Corporation (FCIC) Error Report. 

• Specific duties as assigned by the leadership team to underwrite and support regional specialty crops. Regional specializations, i.e., Category C crops, whole-farm revenue protection, or Livestock Products. 

• Supports Underwriter with broker/agent/distributor/customer interactions by providing outstanding customer service skills. 

Basic Qualifications: 

• Bachelor’s degree and 2 or more years of experience in the Insurance, Underwriting, Finance, Accounting or Banking area. 

                      OR 

• Zurich Certified Insurance Apprentice, including Associates Degree and 2 or mor years of experience in the Insurance, Underwriting, Finance, Accounting or Banking area. 

                      OR 

• High School Diploma or Equivalent and 4 or more years of experience in the Insurance, Underwriting, Insurance, Underwriting, Finance, Accounting or Banking area. 

                      AND 

• Knowledge of the insurance industry and the legal and regulatory environment. 

• Experience with data collection and analysis 

• Experience with processing, rating and policy management systems used in the insurance industry. Knowledge of processing, rating and policy management systems used in the insurance or financial industry. 

• Customer service experience 

• Problem solving experience 

• Experience servicing product portfolios for multiple lines of business for insurance or financial industry. 

• Microsoft Office experience 

Preferred Qualifications: 

• Insurance industry knowledge applicable to underwriting rules and procedures 

• Knowledge of agriculture and/or multi-peril crop insurance and specialty programs 

• Superior skills in relationship building, active listening with customers and co-workers 

• Strong verbal and written communication skills 

• Customer service experience 

• Enjoys working with details and providing accurate data and/or information in a timely manner 

• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat 

• Ability to multi-task 

• 5% Travel 

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $53,400 - $78,750, with short-term incentive bonus eligibility set at 10%. 

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Sioux Falls
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
 
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