Licensing Support Specialist

Let’s grow together!

About Zurich Cover-More

Zurich Cover-More is one of the world’s largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world’s travelers every year, making sure we are there every step of their journey.

Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2900 employees with teams in North America, Europe, Latin America and Asia Pacific.

Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.

Ready to be the behind-the-scenes hero who keeps everything running smoothly? Travel Guard is hiring a Licensing Coordinator in our Stevens Point, WI office.  As our Licensing Coordinator, you’ll be the go-to expert for licensing and compliance, partnering with our sales team and distribution partners to make sure they are operating in a compliant manner. From setting up new accounts to updating key demographics, you’ll be the organizational powerhouse we rely on. If you love juggling tasks, solving puzzles, and making sure every “i” is dotted and “t” is crossed, this is your moment to shine and we want to talk to you!

What’s the job?

•      You’ll partner with distribution partners and sales team to ensure licensing meets state requirements.

•      You’ll update demographic changes on licenses for distribution partners.

•      You’ll work with internal partners (finance team and distribution center) for returned commission checks, research, contact, and update necessary demographic information.

•      You’ll set up new accounts and assist with licensing, if needed.

•      You’ll complete license applications (online and/or paper), request checks, and set follow-ups.

•      You’ll ensure compliance with state regulations based on how the customer is operating.

What are we looking for?

•      You’ll possess a High School diploma or equivalent.

•      You’ll have a strong attention to detail and be meticulously organized.

•      You’ll display exceptional written and verbal communication skills.

•      You’ll possess the ability to effectively work across  multiple computer screens and programs.

•      You’ll have working knowledge of Microsoft Office programs – Word, Excel, and Outlook.

Why choose us?

We value optimism, caring, togetherness, reliability, results focus and forward-thinking.

We have more than 2900 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey.

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme.

Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future. 

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let’s go great places together!