Underwriting Service Specialist

Underwriting Service Specialist within Domestic Insurance to Zurich Nordic

Are you interested in joining an inspiring work environment where you can make a difference? Zurich Insurance Group is a global insurance company with about 63 000 employees and one of the world’s most sustainable insurers, as shown by the S&P Global Corporate Sustainability Assessment.

We are now looking for new colleagues to join and strengthen our Underwriting Service Specialist Team within Domestic Insurance, working from our Swedish, hybrid office.

Underwriting Service Specialist in Sweden

As a Domestic Underwriting Service Specialist, your primary responsibility will be to handle domestic insurance across various lines of business. This will involve working closely with local domestic businesses to issue and book insurance policies within specified timeframes and ensure high-quality standards are met.

You will primarily utilize email and systems to interact with clients and brokers. Additionally, you may be required to attend meetings with brokers and participate in relevant events to stay updated on industry trends and build relationships. In this role, you will also provide support to Underwriters in both pre- and post-bound activities. This may include tasks such as policy review, data entry, and processing endorsements. You will be expected to collaborate with your Underwriting Service Specialists colleagues and offer assistance when needed.

Overall, your role as a Domestic Underwriting Service Specialist will involve effectively managing domestic insurance operations, delivering excellent customer service, and providing support to ensure the smooth functioning of the underwriting process.

As a person, you demonstrate strategic thinking and are accurate in your work. You have a problem-solving mind-set, are communicative, and show multitasking capabilities. You understand concepts and instructions quickly and are comfortable making own decisions within your own sphere of work but understand when to seek advice. You like to work in a large team were helping and supporting each other is an essential part of the success. You have an international mindset and like to work in an international environment.

Qualifications:

• Experience in a service role with market-facing activities
• Experience within the insurance market
• Strong Excel skills with high administrative skills and high digital matureness
• Interest in continuous improvement of routines and processes
• Solid verbal and written communication skills in English and Swedish

Skills:

You are comfortable working in multiple systems with both speed and accuracy, ensuring seamless operations and data management. You excel at handling multiple priorities, demonstrating the ability to adapt to change and stay focused under pressure. Your strong interpersonal skills and dedication to excellence enable you to consistently deliver outstanding customer service, fostering positive relationships and ensuring client satisfaction.

What we can offer you:

• Hybrid working
• Competitive compensation package
• Occupational pension
• Wellbeing initiatives
• Benefit package
• Comprehensive insurance package
• Global Career development
• A diverse and inclusive workplace
• Great location in the central part of the city

Please refer your questions to Camilla Andersson, Team Leader UWS Domestic, +46 76 117 94 13, camilla.andersson@zurich.com or Carl-Arvid Nilsson, Nordic Talent Acquisition Specialist, +46 76 720 33 50, carlarvid.nilsson@zurich.com

You are welcome to submit your application online on 2 July , 2025, at latest. The selection

process will run continuously, and we encourage you to submit your application as soon as possible.

Who we are

Zurich Nordic is the local arm of Zurich Insurance Group, one of the world’s leading insurance companies with over 63 000 employees. Zurich has been operating in the Nordic market for 150 years with offices in Stockholm, Oslo, Copenhagen and Helsinki, where we also serve the Baltic market.

Zurich Nordic is a leading provider of commercial insurance solutions, as well as a wide range of risk management products and services, for businesses in the large corporate and middle market segment. We support companies with local and global presence, in more than 200 countries and territories.

Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. Its core values Optimism, Caring, Reliability, Togetherness, Forward-Thinking and Results Orientation guides its employees and informs every action they take. With Zurich, you can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive global team.

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