Governance Analyst

Working hours: This role is available on a part-time, job-share or full-time basis.

Salary: Competitive salary depending on experience plus an excellent benefits package

Location: Swindon or Fareham, hybrid working

Closing date for applications: 3rd March 2026

The opportunity: 

Are you looking for a role where your work truly matters? Join our UK Operations Governance Team and play a key part in supporting a wide range of risk and control activities that underpin our UK Operations Function. You’ll help deliver and maintain an effective governance framework, working with colleagues across the business and gaining exposure to varied processes and initiatives. 

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing? 

• Help deliver an effective Governance and Risk Management Framework for UK Operations, ensuring risk and control management, policy adherence, and issue resolution.  

• Coordinate and support documentation for risk and control activities across UK Operations.  

• Manage governance administration and support the use of relevant systems within the Operations function.  

• Ensure timely completion of risk, controls, and governance actions, working closely with colleagues across the business.  

• Assist with quarterly risk management reviews and controls testing.  

• Organise and support Operations Governance meetings, including minute taking and tracking actions and decisions.  

• Review existing Governance Frameworks, suggesting improvements where needed.  

• Foster a strong governance culture by building positive relationships with stakeholders, including Risk, Compliance, and Audit teams.  

• Support the team with breach and event logging, monitoring issues through to resolution, and applying root cause analysis to recommend corrective actions. 

• Drive data-led improvements by designing and building Power BI dashboards and Power Apps solutions to support governance and risk reporting. 

What are we looking for?

Essential Skills 

• Confident using Microsoft PowerPoint, Excel and Word 

• Comfortable with AI tools such as ZuriChat and CoPilot 

• Experience designing and creating solutions with Power BI and Power Apps (not just using but actively building dashboards and apps).  

• If you don’t have advanced Power BI/Power Apps experience yet, a demonstrable enthusiasm for learning these tools and a proactive approach to developing your skills is equally important. 

• Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels 

• Committed to high-quality work and meeting deadlines, even when things get busy 

• Effective working independently and as part of a team 

Desirable Skills 

• Knowledge of Zurich UK Business and the UK Operations function 

• Understanding of Risk Management, Compliance or Governance 

• A positive attitude and a passion for improving processes and supporting the business to grow 

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.