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Medical Underwriter (Part-Time, Job-Share and Full-Time)


Medical Underwriter (Part-Time, Job-Share and Full-Time)


Location: Flexible with occasional travel to our Swindon office 




The opportunity: 


Are you looking for a new challenge? Zurich Corporate Risk is one of the fastest-growing group risk providers in the market started 10 years ago and since that time has continued to go from strength to strength.  To continue with its growth targets and aspirations ZCR is now looking for an Medical Underwriter to join their team on a permanent basis.


As the Medical Underwriter, you will be responsible for making sound and skilful group life and group income protection underwriting decisions for members of new and existing Corporate schemes.


This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.


What will you be doing?


You will be joining a team of Administrators, Underwriters and Senior Underwriters. You will also interact with brokers and intermediaries daily. Other activities include: 


  • To make medical underwriting decisions for group life and group income protection within agreed authority limits and in line with the Zurich underwriting philosophy.
  • Provide technical medical underwriting support and guidance to customers and distributors, consistently providing excellent customer service.
  • Keep up to date with medical underwriting philosophy considering experience and market conditions.
  • Use best practices to boost the effectiveness and efficiency of our processes.
  • Delivery against the key business, team and individual KPIs.
  • Liaise with Company Medical Officers and reassurance companies as and when needed.
  • Maintain external distributor relationships by consistently requesting the correct evidence, making the correct decision, and always explaining non-standard decisions.
  • Completes a range of queries and referrals within agreed authority limits, measuring the exposure and analysing the risk of each case to maintain underwriting standards.
  • Identify opportunities for improvement by monitoring underwriting business processes.
  • Ensure robust governance is maintained across the team, remaining compliant at all times.
  • Sharing best practices with other team members.
  • Provide a standout service experience for customers and stakeholders.
  • Contribute to positive and supportive team culture.
  • Take responsibility for delivering quality and timely output to our customers through taking ownership of our own workload and supporting colleagues to deliver our team workload.




What are we looking for?


  • Medical underwriting experience in either the corporate or protection environment is desirable but not essential.
  • CII Diploma in Underwriting preferred but not essential.
  • Awareness of the corporate risk market in the UK.
  • Strong knowledge of underwriting philosophy, techniques, regulations, and guidelines.
  • Ability to effectively assess risk, using excellent judgement and decision-making skills.
  • Excellent attention to detail, with a strong focus on quality.
  • Excellent interpersonal skills and ability to contribute to positive and supportive team culture.
  • Able to build and maintain strong relationships with key stakeholders at all levels.
  • Passionate about customers and driving through Continuous Improvement.
  • Excellent verbal and written communication skills.
  • Challenge processes, priorities, strategies, resources, and business decisions to help deliver the best results.




What will you get in return?


As well as a competitive salary we also offer an excellent lifestyle benefits package which includes:


  • 12% company pension contribution (employee contribution optional)
  • 25 days holiday plus an additional 3 volunteering days
  • Annual company bonus
  • Full private medical cover
  • Discounted technology offers
  • Virtual GP appointments
  • Discounted gym membership,
  • Free flu jab
  • Discounted gadget insurance 


At Zurich, we will consider requests for flexible working on hiring.  Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours.  Please talk to us at the interview about the flexibility you may need.



Who we are:


With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We, therefore, look to hire great people and we encourage those people to give their best.


You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address our employees' career development needs and plans to ensure their success in the future.



Further information:


At Zurich, we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.


With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.


We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.


We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website.


So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Apply now »