Working hours: This role is available on a part-time, job-share or full-time basis

Location: Fareham/hybrid working

Closing date for applications: 16th June 2026

The opportunity: 

This is an operational team lead role within the Finance Operations Reporting & Controls function, responsible for owning day-to-day delivery, driving team performance, and ensuring high-quality, controlled outputs.

You will lead a UK-based team and provide oversight of offshore delivery, ensuring priorities are clear, resources are aligned, and issues are resolved efficiently. The role is hands-on and delivery-focused, with accountability for outcomes.

Success in this role comes from creating clarity, maintaining momentum, and taking ownership to ensure the team consistently delivers accurate reporting, strong controls, and excellent service to stakeholders.

Role Purpose

Own it: Take full accountability for the team’s operational delivery, ensuring deadlines, quality, and control standards are met

Accelerate it: Drive pace, remove blockers, and continuously improve processes and ways of working

Win it: Deliver reliable, accurate outputs and build trust with stakeholders through consistent performance

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing? 

Operational Leadership & Delivery

• Lead the day-to-day running of the Reporting & Controls team, setting priorities and ensuring work is delivered on time and to standard
• Act as the first point of accountability for team output, quality, and issue resolution
• Proactively manage workload, capacity, and competing deadlines across all teams
• Ensure clear allocation of tasks and ownership, with strong follow-through

Query Resolution & Control Ownership

• Take ownership of complex queries and issues, driving them through to resolution with pace and clarity
• Investigate root causes and ensure sustainable fixes are implemented
• Maintain oversight of balance sheet control accounts, ensuring accurate and timely review and sign-off
• Ensure the control environment is effective and consistently applied

Reporting & Outputs

• Oversee preparation and review of key finance deliverables, including balance sheet reporting and provisions
• Ensure outputs are accurate, consistent, and meaningful
• Provide clear insight and context to stakeholders where required

Team Leadership & Development

• Provide line management for team members, including performance management, coaching, and development
• Create a culture of accountability, ownership, and continuous improvement
• Support offshore teams to ensure aligned delivery and high standards

Stakeholder & Delivery Management

• Build effective working relationships across Finance Operations and the wider business
• Manage dependencies and ensure stakeholder requirements are delivered

Continuous Improvement

• Identify and implement improvements to process efficiency and control effectiveness
• Support delivery of change and automation initiatives

What Good Looks Like in This Role

• The team delivers consistently, accurately, and on time
• Issues are owned, understood, and resolved quickly
• Priorities are clear and resources effectively deployed
• Stakeholders receive a reliable and high-quality service

Skills & Experience:

• Accounting qualification desired - ACCA/CIMA (or equivalent)
• Relevant finance experience or equivalent practical knowledge in a finance team
• Preferable experience of working with offshore or co-located teams
• Strong organisational and prioritisation skills
• Ability to manage workload and meet deadlines
• Experience supporting or leading teams
• Strong analytical and problem-solving capability
• Confident communication and stakeholder engagement skills
• Intermediate knowledge of Outlook 365 tools, including Power Query (desirable)

Behavioural Competencies:

• Collaborate – promote and deliver effective collaboration with all stakeholders by understanding all parties needs, through proactive communication, showing flexibility and compromise to deliver the best result for the business
• Empower – embrace empowerment by ensuring the necessary resources, support, and autonomy are in place to take initiative, make informed decisions, and contribute meaningfully to achieving our collective goals
• Growth mindset - demonstrate a growth mindset by encouraging continuous learning, embracing challenges and leveraging feedback
• Trust – proactively build trust by consistently demonstrating transparency, reliability, and integrity in all interactions and communications, within an environment of psychological safety
• Curiosity – ask more questions, seeking out new experiences and perspectives, to understand more about people, processes and the wider function and business, with a positive and constructive mindset

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday, alongside a range of other flexible benefits

You can find out more about our wide range of employee benefits on our website.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together, we’re creating a brighter future for our customers, our people and our planet.

With over 65,000 employees, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you’re interested in working in a dynamic and challenging environment where your creativity, ideas and contributions are recognised and rewarded, Zurich could be just the place for you. Be part of something great.

Our culture:

At Zurich, our strength comes from the diverse experiences, perspectives and talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valued, heard and respected.

Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups), with groups focused on areas such as social mobility and cultural awareness. We’re proud to have received numerous industry awards recognising our diversity and inclusion policies and initiatives.

We’ve created an environment that places real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support, alongside opportunities to learn, grow and develop the skills needed for the future.

We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm, Zurich Community Trust, is one of the longest‑established corporate trusts in the UK. Together, we’ve supported causes across the UK through grants and volunteering, contributing over £100 million in funding and volunteered time.

Your application:

We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.

As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to recruitment@uk.zurich.com

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.