Scheme Underwriting Support Administrator

Working hours: This role is available on a part-time, job-share or full-time basis.

Salary: £24,500 - £26,000 depending on experience plus an excellent benefit package

Location: Swindon/Hybrid – You will be expected to work in our Swindon office 1-2 times a week

Closing date for applications: Monday 25th August   

The opportunity: 

Do you have administration experience? Do you enjoy working in a fast-paced and high-volume role? If so, we would love to hear from you.  Zurich Corporate risk is looking for a Scheme Underwriting Support Administrator to join their team in Swindon. Don’t worry, we’re not expecting you to have Underwriting experience.

As a Scheme Underwriting support Administrator, you will work in the ZCR Support Team. You will help to administer and set up quotes for the Scheme Underwriters, whilst responding to enquiries from distributors and clients to support customer relationships, utilising your excellent customer service skills.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing? 

Working with the Scheme Underwriters to ensure quotes are set up correctly

• Process New and Existing business schemes.
• Pro-actively liaise with Account Managers, Distributors and Clients to obtain outstanding information when needed.
• Provide a market leading service experience for customers.
• Share knowledge and expertise with other team members.
• Contribute to a positive and supportive team culture.
• Initiate process improvement ideas and implementation.

What are we looking for?

•  Experience in providing excellent customer service.
• Experience working in an office environment
• Ability to work as part of a team and equally on your own.
• Cope with varying workloads and pressures.
• Good verbal and excellent written communication skills.
• System & PC skills.
• Decision making skills.
• Attention to detail.
• Ability to analyse and interpret complex information to produce an output.

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK

Our Culture:

 At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.