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Telephone Protection Consultant (Part-Time, Job-Share and Full-Time)


Telephone Protection Consultant (Part-Time, Job-Share and Full-Time)


Location: Swindon with hybrid working


Closing date for applications: 30th August 2022 


We’re the #1 best place to work in the insurance industry!


We’re delighted to have been awarded a Glassdoor Employees' Choice award, recognising us in the top 20 UK’s Best Places to Work in 2022 and the only UK insurer to make the list. The Employee’s Choice award recognises employers that shine brightest according to those who know a company best – the employees.


The opportunity


An exciting opportunity has arisen for a Telephone Protection Consultant (also known as a Business Development Manager or BDM in the provider world), supporting a panel of adviser firms to create, develop and maintain relationships to exceed sales targets.  Developing these relationships to drive our market share, predominantly via the telephone, along with virtual and webinar presentation where appropriate, to support the overall Zurich Distribution strategy. 


The key products you will be working with and soon become an expert in will be Life Cover, Critical Illness, Income Protection and Whole of Life.


This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.



What will you be doing? 


  • Create, develop and manage relationships remotely with key intermediaries to promote Zurich Intermediary Group and drive protection sales.
  • Demonstrate an understanding of how the intermediary business works: their current position, future aspirations and how Zurich Intermediary Group can partner with them to make life easier.
  • Promote the Zurich Intermediary proposition predominantly using remote distribution methods such as telephone and webinar.
  • Understand responsibilities associated with FCA membership (including TCF), and how this affects Zurich Intermediary Group and intermediaries.
  • Be at the leading edge of understanding the marketplace and industry developments when dealing with distributors. 
  • Operate an effective Client Management system and robust sales process.
  • Operates within our competency and development framework (CDF) scheme
  • Improve and update product and market knowledge and apply this knowledge appropriately.


What are we looking for?


  • A motivated, resilient and enthusiastic individual who wants to make a difference as part of a team
  • Experience in the insurance, protection or sales industry is preferred but not mandatory.
  • Have effective communication and organisational skills



What will you get in return?


As well as a competitive salary and sales bonus scheme, we also offer an excellent lifestyle benefits package which includes:


  • 12% pension
  • 25 days holiday plus an additional 3 volunteering days
  • Private medical cover
  • Individual sales bonus 
  • Discounted technology offers
  • Virtual GP appointments
  • Discounted gym membership
  • Free flu jab
  • Discounted gadget insurance 


At Zurich we will consider requests for flexible working on hiring.  Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours.  Please talk to us at interview about the flexibility you may need.



Who we are:


With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best.


You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.


Our Culture


At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.


With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.


We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.


We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website.


So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Apply now »