Auto Underwriter, Middle Market, Ontario

The Opportunity

Zurich Canada’s Middle Market business is growing!   

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. 

If you have experience in commercial lines auto underwriting and are looking for a new challenge, we would love to hear from you. 

Zurich Canada is currently looking for an Auto Underwriter in Middle Markets.

Reporting to the Vice President, Middle Markets, Ontario Region you will be responsible for creating strong broker relationships with the aim to provide meaningful customer service and strong commercial insurance solutions.  Through development of strong broker relationships, you will thoughtfully underwrite new and renewal business while actively engaging in the marketplace to enhance the Zurich Canada brand.  You will shape your portfolio of accounts within the broader Middle Market strategy as you utilize The Zurich Way of Underwriting, working within your delegated authority to ensure a high level of accountability and equally high level of service to customers.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters

This is a hybrid work opportunity.
 

What will you do

• Administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations.
• Develop, maintain & collaborate with Line of Business representatives and other business related needs, as appropriate.
• Develop and maintain relationships with brokers in support of business retention and acquisition and works with customers and brokers to determine their insurance related needs and provide solutions.
• Support the organization's sales culture by being a Help Point for brokers and customers.
• Proactively seek renewal and new account opportunities.
• Complete detailed opportunity assessment with key distributors to identify growth opportunities.
• Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity.
• Make broker/customer and on-sight calls with a planned and well-prepared purpose.
• Cross-Sell other lines of business to increase the organization's product density with the account.
• Promote the organization's products and services in order to increase penetration with agency plant.
• Participate in Sales Team meetings as they relate to assigned brokers and / or territory.
• Proactively engage in the target account process, managing a qualified list of opportunities 90 to 120 days prior to effective date.
• Update required systems with details of broker / client visits and account statuses within specified time frame.
• Serve as key contact for assigned target accounts.
• Calculate Target Price accurately by utilizing underwriting tools appropriately.
• Measure exposures/analyze risk.
• Quote and set coverage, negotiate terms and conditions.
• Service accounts, handle declination's/cancellations.
• Participate in marketing presentations to assigned brokers.
• Resolve technical problems by referring to policies, procedures, specifications.
• Provide technical expertise for short-term, defined scope projects.
• Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices.
• Collect evidence from well established sources and deliver accurate decisions to customers and facilitate decision making on wider customer issues.
• Monitor underwriting processes in order to identify opportunities for improvement.
 

Job Accountabilities - What you bring to the table

Required:
• High School Diploma or Equivalent and 1 or more years of experience in the Insurance or Market Facing area. 
OR
• High School Diploma or Equivalent and 2 or more years of experience in the Claims or Underwriting Support area
AND
• Knowledge of the insurance industry and the legal and regulatory environment
• Knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines

Preferred:
• Bachelors Degree with 1 or more years experience in the commercial auto underwriting area
• Strong negotiation skills
• Strong verbal and written communication skills
• Microsoft Office skills
 

Our Culture

•    At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
•    We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact. 
•    We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
•    We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
•    We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion. 
•    We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities. 
•    We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
•    We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.   

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. 
 

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.