Product Owner, Commercial Lines Auto

The Opportunity

Are you an experienced Commercial Auto professional who enjoys connecting underwriting strategy, technology, and operational execution? Zurich Canada is looking for a Product Owner, Commercial Lines Auto to lead the evolution of our Commercial Auto product capabilities by translating underwriting strategy into scalable processes, tools, and technology solutions.
In this role, you will partner closely with underwriting, technology, data, pricing, and business stakeholders to ensure strategic underwriting objectives are effectively embedded within our systems, workflows, and operational practices. You will help shape and prioritize product enhancements, drive continuous improvement initiatives, and ensure our Commercial Auto platform supports business growth, customer needs, governance and regulatory requirements, and operational excellence.

What You Will Do

• Own the translation of Commercial Auto underwriting strategy into technology-enabled capabilities, processes, and business solutions.
• Partner with underwriting, technology, data, and business teams to define, prioritize, and deliver product enhancements that support strategic objectives.
• Act as the business lead for Commercial Auto product capabilities, ensuring alignment between business requirements, user needs, and system functionality.
• Maintain and prioritize the Commercial Auto product roadmap, balancing business value, operational efficiency, regulatory requirements, and technical considerations.
• Identify opportunities to simplify, automate, and optimize underwriting workflows through process improvements and technology solutions.
• Define business requirements, user stories, and acceptance criteria to support product development and system enhancements.
• Monitor product performance, user adoption, and operational outcomes to identify improvement opportunities and inform future investments.
• Collaborate with underwriting and pricing teams to ensure rating, rules, guidelines, and product changes are effectively implemented within supporting systems and tools.
• Support delivery of strategic initiatives, regulatory changes, and transformation programs impacting the Commercial Auto product.
• Ensure product capabilities operate within established governance, risk, compliance, and operational frameworks.
• Research emerging market trends, technology capabilities, and industry practices to identify opportunities for innovation and competitive advantage.
  
  

Job Qualifications - What you bring to the table

Required qualifications

· Practical knowledge of project management frameworks, governance, and project coordination.

· Demonstrated project management capability, with experience bringing structure and organization to initiatives.

· Strong communication, collaboration, and stakeholder-management skills.

· Ability to work across multiple business areas and coordinate activities involving different stakeholders.

· Curiosity and an interest in developing broader transformation and business-process capabilities.

Preferred qualifications

· Progress toward, or an interest in pursuing, the Project Management Professional (PMP) designation.

· Experience with business process mapping or process documentation.

· Experience within the insurance industry and an understanding of insurance operations.

· Consulting experience or experience working across multiple clients, stakeholders, or business functions.

· Knowledge of Guidewire or experience working in a Guidewire environment.

Compensation

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is $106 200 - $174 000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications.

As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate’s skills and experience.

Our Culture

At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
Zurich employees receive four personal days per year to be used at their discretion.
We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
We care about our communities and encourage employees to contribute through their talent, time, and resources.
We are proud to be recognized as one of Greater Toronto's Top Employers and a recipient of Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.