Salesforce Developer - Hybrid

Are you ready to grow your career in technology?

At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens while travelling. 

Our extensive experience in global travel risk management positions us as the go-to-choice for travellers worldwide.  Trusted by globetrotters, corporate risk managers, and organizations around the world, we specialise in preparing travellers for potential threats and offering assistance when they need it most.  

WTP are a part of Cover-More Group, the third largest provider of travel insurance and assistance in the world, operating in 16 countries across five continents from New Zealand to the USA.  WTP & Cover-More Group are a subsidiary of Zurich Insurance, a global insurance company with a specialty in life insurance, general insurance and travel insurance.

So, what’s our mission?

Protecting travellers – and supporting those responsible for their safety – is our business.  We operate 24 hours a day, seven days a week from our 3 operation centres in Australia, Canada, and the UK, responding to the cries for help we receive from travellers across the globe.

So, what’s the job?

We are looking for a Salesforce Developer to join our growing global technology team and utilize your Salesforce expertise, applied development experience, problem solving abilities and creativity to design, develop, deliver, and maintain solutions in our Salesforce ecosystem.

• You'll be providing day-to-day support for Salesforce, primarily focusing on platform optimization and performance enhancements.
• You'll be responsible for development, configuration changes, and building solutions with Apex code
• You’ll provide level 3 technical support to resolve Salesforce Platform issues & collaborate with technical teams to resolve integration related issues.
• You’ll follow CI/CD process to promote changes for testing and production release
• You’ll maintain the security, integrity, and overall health of the platform
• You'll be involved in ongoing Salesforce enhancements, including customization, workflow automation, and integration development.
• You'll collaborate with different technical teams as needed to ensure seamless integration and functionality across systems.
• You'll manage the needs for global teams on changes required from the backlog, enhancements, and project work, including onboarding new programs, managing new templates and changes, and overseeing work during different phases of the platform integration project.

And what are we looking for?

• You'll have 3+ years' experience in development on Salesforce platforms.
• You'll be familiar with different APEX trigger frameworks and APEX coding best practices.
• You'll hold a relevant Bachelor's degree in IT, computer science, engineering, or business.
• You'll be Salesforce Certified - with a Platform Developer I or II qualification or equivalent.
• You'll have proven technical and analytical experience with Sales & Service Cloud.  Cloud experience ideal.
• You'll have experience with code deployment, release management, APEX, Lightning, SOQL, lightning components & flows, web services, APIs, and integration
• You'll demonstrate a proven ability to work in a complex Salesforce environment, using problem-solving skills to determine root cause.
• Experience with popular Salesforce addons such as Conga, Copado, etc., considered an asset.
• You'll possess excellent written and verbal communication skills to effectively collaborate with both technical and non-technical stakeholders.
• You'll exhibit an eagerness to learn and develop, maintaining a "can do" attitude.

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around.  Our hybrid work policy offers employees flexibility and work-life balance with 3 days a week in the office and 2 working from home.

Career growth. This is an extremely exciting time for us at World Travel Protection, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular vacation leave (everyone starts with 4 weeks), along with 4 personal days and a comprehensive paid parental leave scheme.

Investing in your health, and your future. We offer a competitive medical insurance package and pension contributions, along with a generous quarterly transit subsidy and annual wellbeing budget.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let’s go great places together!