Apply now »

Scrum Master


Job Summary



Zurich Canada is currently looking for a Scrum Master/Lead Business System Analyst with experience working on Guidewire Suite.


Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.


Imagine working for a values-driven organization that has the ambition and desire to be the best and most impactful global insurance provider in the world.


Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day, and we have the ambition to be the best global insurer in the world. 

What you will do:


Strongly serving and supporting the Product Owner and Development Team in their delivery.


Providing support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile.


Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values to delight customers.


Guiding and Coaching both the Scrum Team and the Development team on how to get the most of out self organization.


Guiding and Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.


Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.


Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

What you bring to the table:



Overall 12+ experience working in IT, of which last 3 years as lead Business Systems Analyst or as Scrum Master.

Experience working on Guidewire suite of products for at least 3 years.

Perform the role of a scrum master who can foresee challenges teams will encounter, able to negotiate with other teams, remove impediments and facilitate conversations.

Understand business priorities to effectively coordinate multiple streams of work at one time.

Excellent communication (written and oral) and interpersonal skills.

Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

Demonstrated teamwork and collaboration in a professional setting.

Certification on at least one of the Agile frameworks as a lead/ScrumMaster – is a must
InsureTech enthusiast.

Ability to understand technical complexities of the project and recommend solution options to the team.

Experience working on large scale transformation Guidewire projects with multiple upstream systems (e.g. CRM, financial systems etc).

Able to understand business needs, then guide the scrum teams to capture appropriate epics or stories.

Implement an effective config management strategy for the program.

Present solution options and project status to the leadership, represent project team in decision group meetings working closely with product owner and SMEs.

Analyze, design and implement solutions for the P&C line of business for Insurance industry.

Understanding of the Guidewire PolicyCenter or ClaimCenter data model.

What we bring to the table:



A comprehensive health/benefits plan with varying levels of coverage to suit your specific needs.


A competitive total compensation package.


A chance to work in the exciting world of insurance, with multiple career paths and the opportunity to grow – we encourage internal mobility and take pride in assisting you to reach your career goals and aspirations.

We also offer you the opportunity to work with:



A people first organization, with a focus on diversity and inclusion – we encourage you to bring your real self to work.


An organization that values your input and strives to put our employees in a position to make an impact.


A collaborative culture where thought diversity is valued.


A global organization with a rich, long-standing history.

A future with Zurich


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process. 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.


Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility please click here. If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email your request to have your job profile deleted from the system by clicking here. Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9.

Apply now »