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Senior Business Systems Analyst


Job Summary



Zurich Canada is currently looking for a Senior Business System Analyst, you will Serve as a liaison between the Business and IT to provide solutions to their business system's needs; Understands customers objectives, processes, and products as well as the business systems capabilities to formulate, define, document and implement systems scope and objectives to develop and provides solutions 

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.  


Imagine working for a values-driven organization that has the ambition and desire to be the best and most impactful global insurance provider in the world.  


Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day, and we have the ambition to be the best global insurer in the world.  


Job Qualifications



  • Looking for knowledge in the Insurance industry that has delivery and transformation experience in Guidewire PolicyCentre
  • Translates stakeholder inputs into meaningful business requirements and rules, and then into stories that the scrum teams can deliver against
  • Create and maintain detailed documentation on products and processes using a wide variety of technical tools that are constantly evolving.
  • Understand business priorities to effectively coordinate multiple streams of work at one time
  • Analyze, design and implement solutions for the P&C line of business for Insurance industry
  • Been part of at least 3 implementations of Guidewire product suite (ClaimCentre, PolicyCentre)
  • Excellent communication (written and oral) and interpersonal skills
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Demonstrated teamwork and collaboration in a professional setting
  • Must have led BA teams in prior engagements
  • Trained in Guidewire / Certified in Guidewire (nice to have)
  • Certified in agile methodology (Scrum / SAFe)
  • Experience in implementing solution on the Cloud platform
  • InsureTech enthusiast
  • Hands-on experience with Thunderhead/SmartCOMM (nice to have)
  • Data mapping or data binding skills
  • XML schema understanding
  • Experience integrating Guidewire with multiple upstream systems (e.g. CRM, DnB, SmartComms, etc)

What you bring to the table:


• Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area

• Process reengineering; LEAN/Six Sigma experience
• Experience with process modeling tools
• Insurance application system design/analysis experience
• Experience with use case development
• Experience with Agile and Scrum including experience with Jira/Confluence


Preferred Qualifications:


• Certified Business Analyst Professional (CBAP)
• Advanced Software Development Life Cycle (SDLC) skills
• Consulting experience
• Experience in an analytical role on complex enterprise projects
• Knowledge of insurance industry
• In-depth knowledge of insurance business processes and processing
• Strong analytical skills
• Strong written and verbal communication skills

• Canadian Guidewire Experience

What we bring to the table: 



A comprehensive health/benefits plan with varying levels of coverage to suit your specific needs 

A competitive total compensation package 

A chance to work in the exciting world of insurance, with multiple career paths and the opportunity to grow – we encourage internal mobility and take pride in assisting you to reach your career goals and aspirations 

We also offer you the opportunity to work with: 

A people first organization, with a focus on diversity and inclusion – we encourage you to bring your real self to work 

An organization that values your input, and strives to put our employees in a position to make an impact 

A collaborative culture where thought diversity is valued 

A global organization with a rich, long-standing history 

Apply now »