Customer Relationship & Distribution Manager (CRDM)

We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to join our Zurich Global Employee Benefits Solutions (ZGEBS) team. This role will build and maintain relationships with multinational customers and employee benefits consultants to partner on global employee benefits solutions as offered by ZGEBS.

This is a virtual position that can be located anywhere in the U.S.

The CRDM will be managing highly complex employee benefit offerings and will work directly with customers' organizations and/or in collaboration with employee benefits consultants. They will be responsible for retention and expansion of the existing book of business as well as spending a significant portion of their time identifying and developing opportunities to expand the ZGEBS portfolio of global employee benefits solutions.

Responsibilities include:

• Creating, developing, and managing relationships with customers and employee benefits consultants to influence them to (continue to) do business with the organization
• Attending client and/or employee benefits consultant meetings as required
• Evaluating business opportunities to optimize profitable sales and retention to achieve business targets
• Retain existing business and secure new business, coordinating tenders, and identifying cross-sell opportunities
• Act as the customer’s first point of entry into the Zurich organization for Global Employee Benefits solutions, taking overall responsibility for the customer within Zurich
• Identifying, analyzing, and facilitating business development opportunities
• Collaborating with other key functions (Underwriting, Operations, Finance) to facilitate a holistic value proposition for your customer
• Coordinating insurance solutions globally with the Zurich Employee Benefits Network

Basic Qualifications:

• Bachelor's Degree and 6 or more years of experience in the Sales area
  OR
• High School Diploma or Equivalent and 8 or more years of experience in the Sales area OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Sales area AND
• Territory or portfolio management experience
• Relationship building experience across internal and external stakeholders

Preferred Qualifications:

• 6 or more years of experience in International Employee Benefit Industry
• 3 to 5 years consultative sales experience
• Experience with account management, new business acquisition, business development opportunities.
• Excellent written and spoken English (other languages are a plus) to effectively communicate with senior external and internal customers and stakeholders
• Ability to navigate through ambiguity and solve complex problems by presenting creative solutions.
• Experience working with stakeholders and customers/clients domestically and internationally, bridging cultural and communication gaps to convey a message.
• Market facing experience, with an ability to communicate and present complex concept clearly
• Strong analytical and problem-solving skills
• Pro-active mindset, seeking to collaborate with different team members to support the organizations goals
• Existing network in International Employee Benefits

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.  The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $98,300.00 - $161,000.00.  This position included a variable component that is based on an individual's performance under the applicable sales incentive plan.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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